Salary: £32,000 - 36,000 per year Requirements: Degree educated in IT/Computing 2-3 years of hands-on IT/Infrastructure Support experience Expertise in Microsoft products (O365, Intune, Microsoft Entra, Exchange) Proficiency in Networking, Windows, Active Directory, and Storage Management Experience with VMWare Strong communication skills, both verbal and written Ability to develop excellent working relationships with internal and external partners Reliable, enthusiastic, motivated, and customer-focused approach Desire to learn and grow within the business Responsibilities: Be the primary point of contact for IT issues and support, adhering to agreed service levels and standards Provide desktop, laptop, mobile, server, and storage support Plan, install, and upgrade computer hardware and software, ensuring seamless transitions Champion data security and regulatory compliance through patch management and security audits Establish and refine documentation of IT processes, incidents, and resolutions Collaborate with internal teams and external vendors to resolve high-level IT issues Evaluate, recommend, and implement cutting-edge technology solutions Manage remote access and mobile device strategies for secure working arrangements Technologies: Active Directory Hardware Support Mobile Security VMware Windows Office 365 Network More: We are a leading-edge organization located in Greater Manchester, seeking a highly motivated Infrastructure Support Specialist to join our exciting team. We offer a dynamic work environment with opportunities for personal and professional growth. Our focus is on delivering expert-level technical support and innovative solutions to complex IT challenges, ensuring a reliable IT infrastructure for our operations. last updated 5 week of 2026