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Admin assistant

Choppington
Northumberland County Council
Admin assistant
Posted: 19 October
Offer description

Overview

Mowbray Day Centre Administrative Assistant 37 hrs per week (fixed term) to 31/03/2025. Band 2 Salary £24,796.00 - £25,185.00.

The Mowbray Day Centre offers adults with learning disabilities opportunity to learn new skills, meet new people and develop confidence and self-esteem. The service is open Monday to Friday each week and Service User travel from home each day to attend and take part in a range of group and individual activities both in the day centre and community.

We are looking for a motivated and caring individual to provide reception and admin support to the service and to assist management in the smooth and efficient day-to-day running of the service. As the Administration Assistant you will play a key role as the first point of contact for service user and visitors arriving at the day centre.


Responsibilities

* Dealing with telephone enquiries
* Raising orders
* Processing invoices
* Maintain financial records
* Handling petty cash & banking
* Maintain a register of attendance
* Maintain financial records for charges for meals and transport
* Minute taking
* Maintaining electronic records
* Carrying out customer satisfaction surveys
* Raising repairs
* Other general administrative duties including, photocopying, archiving and filing


Qualifications and experience

* You will have experience of working in a customer focused environment, dealing with members of the public in person, over the phone and communicating effectively.
* You should have good organisational and IT skills and be committed to delivering excellent customer service.
* Some experience in a similar workplace role and possess an NVQ Level 2 or equivalent in a business-related discipline is essential.


Conditions and benefits

37 hours per week (fixed term) to 31/03/2025. Band 2 salary as listed above. The service is open Monday to Friday; travel is required for service users to attend activities.

We operate a range of benefits and information about working for NCC is available on our website. Stay connected with us on social media for the latest job opportunities.


How to discuss or apply

For an informal discussion about the role please contact the Manager of the service Peter Douglas by email: peter.douglas@northumberland.gov.uk or by telephone on 07966325132


Equality and diversity

Northumberland County Council’s (NCC) vision is ‘Land of Great Opportunities’, for current and future generations. We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.

Alternative application format: British Sign Language: northumberlandcc-cs.signvideo.net. For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930.


Additional information

Although we advertise on North East Jobs, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.


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