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Talent Advisory Consultant @ Tata Consultancy Services | Human Resources
At UKI.recruitment@tcs.com or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”.
Careers at TCS: It means more
TCS is a purpose‑led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership.
* Architect scalable Marketing Cloud solutions that elevate customer engagement.
* Lead delivery and guide teams on best practices for integration and automation.
The Role
As a Salesforce Marketing Cloud Architect, you will design and lead the delivery of complex Marketing Cloud solutions for enterprise clients. You’ll ensure secure, scalable architectures while guiding teams on best practices for data integration, personalization, and campaign automation. Your role involves collaborating with stakeholders to translate marketing strategies into robust technical designs that maximize the Salesforce Marketing Cloud platform’s capabilities.
Your responsibilities:
* Own all end‑to‑end technical aspects of Salesforce Marketing Cloud programs, including data migrations, data quality, system integrations, third‑party applications, AppExchange products, and custom development.
* Guide customers and colleagues in rationalizing and deploying emerging technologies that deliver greater business value.
* Collaborate effectively and communicate complex concepts clearly, using creative and prescriptive thinking.
* Design and develop Salesforce Marketing Cloud solutions while documenting best practices.
* Build custom solutions, integrations, and data migrations within the Marketing Cloud platform.
* Ensure high‑quality, high‑performance delivery of Marketing Cloud solutions.
* Work closely with cross‑functional teams to align marketing strategies with business objectives.
* Mentor junior developers and share technical expertise.
* Conduct impact assessments for critical enhancements and manage end‑to‑end delivery.
* Stay current with emerging technologies such as PWA/MRT and Salesforce B2C.
Your Profile Essential skills/knowledge/experience:
* Demonstrate deep expertise in AMPscript, SQL, and integration with marketing and CRM systems.
* Hands‑on experience with Salesforce Marketing Cloud modules such as Journey Builder, Email Studio, and Automation Studio.
* Design and optimize data architecture and data models within Salesforce Marketing Cloud.
* Hold relevant Salesforce certifications, including Marketing Cloud Email Specialist, Administrator, and Consultant.
* Proficient with DevOps and CI/CD tools such as Azure DevOps, Git, SonarQube, Kubernetes, GitHub, and Terraform.
* Familiarity with communication tools like Infobip for SMS and email campaigns.
* Apply strong analytical and problem‑solving skills to complex technical challenges.
* Experienced in integrating Salesforce Marketing Cloud with external platforms and systems.
* Background in marketing technologies and Salesforce administration to support end‑to‑end solutions.
* Experience as a Salesforce Certified Marketing Cloud Consultant, Salesforce Certified Marketing Cloud Developer, Salesforce Certified Marketing Cloud Email Specialist, Salesforce Certified Marketing Cloud Account Engagement Specialist.
* Previous Experience in the Salesforce Automotive Domain is considered an advantage.
TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network.
We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon.
Diversity, Inclusion and Wellbeing
Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998.
We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role.
As a Disability Confident Employer, we offer an interview to applicants with disabilities or long‑term conditions who meet the minimum criteria for the role. Please email us at UKI.recruitment@tcs.com if you would like to opt in.
If you are an applicant who needs any adjustments to the application process or interview, please contact us at UKI.recruitment@tcs.com with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.
Next Steps: Application Process
* Online application: You can apply directly through LinkedIn/ by uploading your CV. In case you wish to submit your application via another format like audio/video, please, contact - UKI.recruitment@tcs.com
* Skill‑Based discussion: This will be a level 1 interview with the project team, it can be via video or in‑person. Details will be confirmed by your recruiter.
* Managerial discussion: This discussion will focus on behavioural aspects and person‑organisation fit.
* HR Discussion: This will be with one of the members of the HR team and will cover your career journey, aspirations for growth, compensation and any other questions you may have.
Beware of Fraudulent offers
This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third‑party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to UKI.recruitment@tcs.com to report any fraudulent activity.
Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion.
Join us and do more of what matters. Apply online now.
Seniority level
Associate
Employment type
Full‑time
Job function
Information Technology
Industries
IT Services and IT Consulting
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