First Response Technician
At Trinity First Response, we are seeking an experienced and driven professional to join our team as a First Response Technician. This is a fantastic opportunity for someone with a strong background in restoration services to take the next step in their career, playing a key leadership role in complex water, fire, and accidental damage restoration projects.
As a First Response Technician, you’ll be at the forefront of our damage restoration operations, taking ownership of projects from initial assessment to successful completion. You will lead and support technicians on-site, ensuring high standards of service, safety, and customer care.
Leading on-site restoration activities following fire, flood, and accidental damage incidents.
Managing installation, monitoring, and maintenance of drying and decontamination equipment.
Acting as a key liaison between policyholders, insurers, and internal teams to ensure smooth project delivery.
Mentoring and training junior technicians and trainees, fostering skill development and teamwork.
We’re looking for a skilled technician with strong leadership qualities and a customer-first mindset. Proven experience in property damage restoration (water, fire, or accidental).
A full, clean UK driving licence (essential).
Salary: £26,000–£30,000 (DOE) + discretionary performance-related bonus
25 days annual leave + bank holidays
Enhanced company pension scheme
Life insurance cover
“Employee of the Month” & “Employee of the Year” awards
Refer a Friend scheme
Extra day’s holiday for your birthday
Paid volunteering/charity day
Support with professional development, including industry training and certification opportunities
Social events and wellbeing initiatives
We kindly request that no agencies contact us regarding this position. Trinity Claims is an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of your gender, age, race, disability, ethnic background, religion or belief, sexual orientation, gender reassignment, marital status, or pregnancy and maternity.
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