GO INSPIRE are trusted to deliver improved communications performance by some of the UK’s most notable household brands in both regulated and non-regulated markets.
Our end-to-end service offering incorporates data insight and analytics, end-to-end outbound and inbound document management, creative design, commercial print, and highly personalised customer communications, across all channels.
We underpin our services with innovative technologies that allow clients to self-serve together with a passion and expertise to deliver our clients’ commercial outcomes.
For any elements not directly provided in-house, we source ‘best-in-market’ products and services from our supply chain, including consumables, alternative formats and accessible media services.
To play a key role an efficient and effective HR support service to the Go Inspire Group. To be the first line contact on all people related issues; advise and assist line managers and employees with accurate and consistent support ensuring that empathetic and professional support is always given. This role will be the key escalation point for operational HR.
·Manage staff relationships by acting as the first point of contact for line manager and employees, resolving queries or problems and ensuring that expectations are managed.
·Oversee the HR Advisory function across the group (Leicester and Kettering), acting as escalation point for any queries.
·Occupational Health arrangements for shopfloor staff, including referrals, medical advice coordination, and implementation of recommended workplace adjustments in collaboration with line managers.
·Advise on various HR and employee relation queries throughout the site, including disciplinaries, grievances, appeals, long term sickness, attendance, absence management etc inclusive of all Administration.
·Assist Managers and employees in the interpretation and implementation of Company policies and procedures.
·Support line managers with grievance and disciplinary investigations and hearings.
·Ensure appropriate and consistent processes are implemented including record keeping (i.e. HR records, eLearning & training, HR System) and the accurate and timely management of new starters and leavers.
·Provide advice on change management initiatives; Organisational; Departmental restructures; Job role design; TUPE transfers; Redundancy, and empower delivery of great customer service.
·Development and delivery of quarterly HR workshops to train and support the business in areas such as Attendance Management and Performance Management.
·Manage and cascade an effective Learning & Development programme across the group, working with our parent company.
·Project manage and successfully conclude the end to end cycle of assigned HR projects.
·Review KPI’s and HR data to identify trends and areas of improvement.
·Ensuring adherence to the General Data Protection Regulations, the Immigration and Asylum Act, Anti-Slavery, Anti Bribery, Gender Pay Gap, and all other relevant legal requirements and always look for ways to streamline the process, whilst maintaining high accuracy and control.
In addition to the above, we may require you to carry out any other duties within your reasonable competence.
Experience:
•CIPD Level 5 qualification (or equivalent experience in practice).
•Strong, up-to-date knowledge of UK employment law.
•Proven experience in a generalist HR advisory role, handling complex employee relations cases.
•Ability to provide clear, confident, and balanced HR advice.
•Strong communication and interpersonal skills.
•High level of discretion and confidentiality.
•Experience within a multi-site, operational, or shopfloor environment.
At certain times, it may be necessary to work outside normal office hours to deliver to agreed deadlines.
This job description is not exhaustive and is intended to focus upon the main duties and responsibilities of the position. GI Solutions Group reserves the right to update this job description on an as and when required basis to achieve and maintain flexibility in line with business requirements. The individual’s duties also include any other duties that are required from time to time in line with business requirements.