NPD Manager – Hybrid (3 days in the London office)
Location: Queens Park, London |Department:Product Development
About Heathcote & Ivory
Established in London in 2000, Heathcote & Ivory has grown over the last twenty-five years into a leading creator of bath, body, wellness and lifestyle products and design-led gifting collections. Driven by attention to detail, our reputation is built on quality, innovation and strong brand partnerships in the beauty and lifestyle space.
Our brand portfolio is varied, combining heritage brands with fashion icons. These include William Morris At Home, Heath, C.Atherley, Bronnley, Cath Kidston and Sara Miller alongside our own inimitable in-house collections We supply major premium retailers across the UK and have an international footprint in over 35 countries, reflecting our ongoing focus on growth, market leadership and long-term collaboration with our retail partners.
The Opportunity
We’re looking for aninspirational and commercially minded NPD Managerto lead the development and introduction of innovative new product concepts and range upgrades for an exciting new licensed brand within our portfolio. This is a key role in our long‑term growth strategy, offering the chance to shape products that blend creativity, commercial success, and design excellence.
You’ll manage projects from concept through to launch – translating ideas into commercially viable products while coordinating with our factories in the UK and Asia. The role requires outstanding organisation, attention to detail, and the ability to manage multiple projects under tight deadlines.
Key Responsibilities
* Develop and manage new product concepts, ensuring alignment with brand and market opportunities.
* Lead critical path management – delivering projects on time, within budget, and to specification.
* Source new packaging, materials, and design inspiration to keep products innovative and trend‑led.
* Collaborate closely with licensors, suppliers, and internal teams across sales, operations, design, and marketing.
* Oversee commercial feasibility, target costing, and budget control for all assigned projects.
* Carry out competitor and market analysis to identify trends and new opportunities.
* Support in‑store communications and marketing initiatives around product launches.
* Present product concepts and launches effectively to internal teams, licensors, and retail partners.
About You
* 5+ years’ experience in NPD or product development, ideally within beauty, toiletries, or gifting.
* Proven experience managing projects end‑to‑end and liaising with Far East suppliers.
* Strong commercial awareness with an understanding of margins, costings, and RSP impact.
* Highly organised with excellent Excel, Word, and PowerPoint skills (design software skills a plus).
* Exceptional attention to detail and an ability to creatively solve problems.
* Confident communicator and collaborator, comfortable managing multiple stakeholders.
Qualifications
* Minimum A‑level education (marketing or business‑related degree preferred).
* Excellent English and numerical skills essential.
What We Offer
* Hybrid working pattern – 3 days in our London office, 2 days remote.
* The opportunity to work with iconic brands and contribute to category‑defining ranges.
* A collaborative, creative team culture that values innovation, quality, and professional growth.
Ready to bring your creativity and commercial expertise to one of the UK’s most established beauty and lifestyle brands? Apply now to join Heathcote & Ivory’s Product Development team.
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