Job Advert Join Our Technical Team at The Compleat Food Group! We’re excited to offer an incredible opportunity for a Senior QA to join our dedicated and professional Technical team in Market Drayton! The role is responsible for actively maintaining, developing, and enhancing plant machinery and associated services. This includes a wide range of duties, from responding promptly to equipment breakdowns to installing new machinery. The position also ensures that all work is carried out in full compliance with Health & Safety regulations and established Quality Standards. Who We Are: At The Compleat Food Group, we're on a mission to create delectable food that not only brings joy to your taste buds but also extends love to our planet. We fondly refer to it as 'Food to Feel Good' because we believe in savouring every bite whilst making a positive impact. Our team of over c.6,500 remarkable individuals forms the core of all that we undertake. Their genuine passion drives the creation of delectable products for UK consumers, prominent retailers, and our thrilling market-leading brands such as Wall's Pastry, Squeaky Bean, and Unearthed. Role Details: Working Hours: 4 on, 4 off – 6am-6pm Role Type: 12 Month Fixed Term Contract, Full Time Role Location: Market Drayton Salary: Up to £33,000 depending on experience Your Duties Will Include: * Fully deputise for the QA Manager as required, taking responsibility for team decision-making, task prioritisation (based on food safety, legality and quality), escalation, team direction, resource management and handovers. * Attend SIC and technical meetings, manage the DECT phone, and ensure continuity of QA operations with no disruption. * Train and develop the QA team, ideally holding Train the Trainer qualification. * Train new starters, coach team members and operations on GMP standards, CCPs and auditing, and support the creation, review and update of QA and operational procedures. * Carry out GMP audits across all factory areas, verify CCPs, conduct competency testing, and take appropriate corrective action for CCP failures. * Manage traceability exercises for audits, complaints and investigations, including coordinating and presenting findings where required. * Log, review and approve concessions; place product on/off HOLD and Status 1. * Raise, investigate and close foreign body investigations, non-conformances and incidents, ensuring timely follow-up and closure. * Maintain site QMS equipment calibration, manage glass breakages and bodily fluid incidents, and oversee repair and return of probes and scales. * Conduct product and environmental testing (micro, shelf life, nutrition, QUID, water, air plates, hand swabs, listeria, allergen and ATP). * Complete scheduled environmental testing, monthly glass audits, chill checks, daily Comark probe verification, and daily download of checkweigher data. * Support and fully cover Goods Intake QC and Product Analyst roles as required to ensure full QA team coverage. About You: * Experience in a QC or similar role * Good numeracy and literacy skills * Strong communication and interpersonal abilities * Level 2 HACCP and Level 2 Food Safety & Hygiene * Understanding of Health & Safety in food production * Ability to follow instructions and work at pace to achieve deadlines * Team player with a friendly, proactive attitude The ideal candidate will have skills around quality assessment and evaluation, product development, teamwork/collaboration and strategic mindedness to support the Quality strategy and to interact with all key stakeholders to ensure changes are successful. Package and Benefits: * Dynamic Environment: You will be working in a fast-paced, future-thinking agile company where your contributions make a real difference. * Culture: Be part of a fantastic team that values diversity, innovation, collaboration and excellence. * 2 Employee Volunteering Days per year * Online and High-street retailer discount scheme * Employee well-being and community support groups * Charity Initiatives and Team events * 24/7 Access to Grocery Aid (Free Financial, Emotional and Practical Support) The Compleat Food Group fosters an inclusive, respectful culture where everyone feels safe, supported, and valued. We welcome diverse talent, knowing it drives exceptional results and a better workplace. We are committed to Fairness, Equity, Inclusivity, and Respect, we ensure all colleagues can thrive by bringing their whole selves to work. As an equal opportunity’s employer, we provide all the support you need to succeed. Contact us with any questions about Diversity & Inclusion or accessibility during the application process. Recruitment Agencies: We have a small, active and trusted Preferred Supplier List to assist us if required. We do not acknowledge any speculative CVs or unsolicited candidate introductions. We only accept CV submissions for roles released to you directly by our Talent Acquisition team.