Customer Service Advisor Fixed-term contract until February 2027 - interviews taking place before Christmas Yolk Recruitment is working with a well-established construction materials business in Treforest to help them find a Customer Service Advisor. You'll be joining a small, friendly team in a busy setting, supporting customers with their orders and day-to-day enquiries. What you'll be doing: Managing customer orders and enquiries by phone and email Giving clear, timely responses to questions and complaints Keeping track of orders from start to finish Organising and rearranging deliveries to make the best use of the haulage fleet Updating records and paperwork accurately Working closely with the commercial, production, and haulage teams What we're looking for: Previous customer service experience (over the phone or face to face) Confident IT skills Strong communication abilities A proactive approach and interest in learning about the wider business Someone who enjoys working as part of a small team What you'll receive: Salary up to £27,500 Monday to Friday hours Company pension Life assurance Supportive team environment Full training and development Free onsite parking