DATA AND CRM MANAGER
Based in the NEU Hamilton HouseOffice (London WC1H 9BD)
Full time, permanent
Commencing salary £66,030per annum
The National Education Union is apowerful force for change in education, representing 500,000 teachers,lecturers, support staff, and leaders. As we undertake an extensive staffingreview, this is an exciting time to join us on our journey to becoming a moreagile, strategic, and powerfully coordinated trade union—ready to meet thechallenges of the future and drive lasting change in education.
We are now seeking to recruit a Dataand CRM Manager who will need to plan and implement the development and ongoingmaintenance of the union’s CRM and its data and provide user training andsupport on the CRM to ensure it is fit for purpose and users’ needs are wellsupported.
As the expert on the Union’s CRM,they will need to maintain and thorough and trusted understanding of theUnion’s rules, process and procedures as they relate to access and also to theuse of Union’s data.
The successful applicant will needto have experience of maintaining and supporting the development of a large andcomplex CRM, including specification and configuration, audit processes andfault finding and resolution, and so we are looking for people with provenanalytical approaches to problem solving who can think innovatively andexercise judgement within agreed parameters.
They will also need to haveexperience of working and contributing at a management level to devise anddeliver team work plans and good stakeholders’ management experience.
Prospective applicants are alsoadvised that your normal place of work will be the NEU office specified in thisadvert and that the NEU operates ‘Blended Working Arrangements’ foroffice-based staff, which means you will typically need to be based in thedesignated NEU office for 3 to 4 days a week (based on a full-time contract),with the remaining days based at home, and subject to business needs.
In addition to salary, we offergood conditions including 35 days’ annual leave plus Christmas closure days anda defined benefit pension scheme. Salary and benefits are pro-rata forpart-time applicants.
Further details can be downloadedfrom our website via the button below where applicants will be able to completean online application on our recruitment portal. Closing date ismid-day Wednesday 5 November 2025.
THE UNION ISFUNDAMENTALLY COMMITTED TO EQUAL OPPORTUNITIES IN ITS POLICIES AND PRACTICE
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