Location Tetbury Hours 8.5 or 17 hours per week, Tuesday - Friday Basis Permanent Salary £5,828 (8.5 hours) or £11,657 (17 hours) based on full time equivalent of £24,000 per annum enhanced company benefits About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 40 communities and our developments are beautifully designed offering stunning community living. We have created an exciting new opportunity for a Deli Assistant to join us at our stunning Steepleton, Tetbury development, a beautiful collection of apartments along with communal lounge & snug, wellness spa & gym. About our role You will be responsible for the deli's daily service, from baking fresh goods and preparing a variety of hot and cold food (sandwiches, toasties, jacket potatoes) to providing friendly, high-quality barista service. This is a role where you will multitask, managing food orders and payments efficiently while building a personable rapport with our residents. Beyond service, you will manage our full open and close process, ensuring our site is pristine and secure. You will oversee essential Food Standards Agency (FSA) compliance, including daily hygiene paperwork, accurate allergen labeling, and efficient stock control with a keen eye for detail and cost efficiency. This position offers a unique blend of creativity and business management, requiring you to be comfortable working independently to deliver a safe, welcoming, and well-stocked social hub every day. Your day to day responsibilities will include Executing the deli's opening and closing procedures. Baking and preparing a variety of food and drinks. Operating the till system and processing payments. Maintaining high standards of service without direct supervision. Diligent execution of daily cleaning schedules. Maintaining a good working knowledge of FSA practices, including completing all daily, weekly, and monthly hygiene paperwork and temperature logs. Ensuring all food is clearly labeled, accurately representing allergen information. Managing efficient stock control, including monthly stock takes and wastage management. Sourcing fresh stock from local supermarkets within an agreed weekly budget. Acting as a familiar and friendly face to build rapport with the retired community. Additional information We are looking to cover 17 hours per week across Tuesday to Friday. To ensure we find the best fit for our team, we are open to offering this as one 17 hour role or splitting it into two 8.5 hour roles. Our Schedule Tuesday 09:30 – 14:00 (4.5 hrs) Wednesday 10:00 – 14:00 (4 hrs) Thursday 10:00 – 14:00 (4 hrs) Friday 10:00 – 14:30 (4.5 hrs) Choose the fit that works for you One person covering all four shifts (17 hours). Two people each covering a combination of these shifts totaling 8.5 hours (e.g., one person works Tue/Wed, the other works Thu/Fri). Please specify in your application whether you are interested in the full 17 hours or the 8.5-hour option. Occasional flexibility regarding working hours and/or location may be required to support special events, staff training & annual leave, or operational needs. About you You'll have a blend of creativity, commercial acumen and great people skills, you'll be comfortable working independently delivering a welcoming and well stocked social hub. Qualifications & Compliance A valid Level 2 Food Hygiene Certificate (or willingness to undergo training immediately upon hire). Prior allergen training is preferred, or a commitment to completing training for full FSA compliance. A solid understanding of COSHH (Control of Substances Hazardous to Health). Experience & Skills Demonstrated ability to work solo, manage time effectively, and take initiative. Proven experience in face-to-face customer service. Experience in a food-led environment is preferred but not essential. Previous experience with till and/or EPOS systems is an advantage, but an aptitude for learning is essential. Attributes A warm, engaging, and patient personality, specifically suited to building rapport with a retired community. A meticulous approach to record-keeping, labeling, and display standards. Your application journey Although we embrace technology to support our recruitment process, we value a human touch; a member of our hiring team will personally and carefully consider your application. If your profile aligns with the skills we are looking for, our process typically involves a telephone screening and a short online skills assessment. These stages allow us to learn more about your experience and ensure the role is a great fit for you. Successful candidates will then be invited to an interview, which may take place in person or via video call. If your interview is conducted virtually, we will gladly invite you for a site visit should both parties wish to progress, giving you the chance to see our environment firsthand. Please note that the order of these steps may vary by role, but completion of each stage is required to move forward. We are committed to a fair and inclusive process; if at any stage you require reasonable adjustments or additional support, please let us know. We will keep you updated every step of the way. If you have the skills and experience we are looking for we'd love to hear from you! Pegasus Homes is an equal opportunities employer dedicated to a non-discriminatory workplace. We welcome applications from all backgrounds and are committed to equal treatment regardless of protected characteristics. In accordance with UK Law, we can only consider applicants who have the right to work in the UK.