Service Director
We are seeking an experienced and commercially focused Service Director on behalf of our client, a well-established specialist engineering business operating nationally across the UK.
This senior leadership role is suited to an individual with a strong background in service operations, commercial management, and team leadership. The successful candidate will lead the growth and performance of the service division, driving operational improvements, revenue growth, and long-term customer relationships while contributing to wider business strategy.
Location
The ideal candidate will be based within a commutable distance of one of the key operational regions including Leicester, the Midlands, North West, or London, with flexibility to travel regularly across the UK.
Key Responsibilities
* Lead and manage UK-wide multi-site service operations
* Drive revenue, profitability, and operational performance
* Manage budgets, forecasting, and full P&L responsibility
* Improve systems, processes, and operational efficiency
* Grow recurring revenue and service contract agreements
* Lead and develop service, planning, and engineering teams
* Maintain high customer service and delivery standards
* Track KPIs and report performance to senior leadership
* Support wider business growth and strategic objectives
* Ensure compliance with health & safety and operational standards
Skills & Experience Required
* Proven experience in a senior service leadership role
* Strong commercial and P&L management experience
* Track record of driving revenue growth and operational improvement
* Experience managing multi-site service operations
* Strong leadership and team development skills
* Good understanding of service delivery and engineering operations
* Experience improving systems, processes, and performance
* Strong communication and stakeholder management abilities
* Organised, analytical, and problem-solving mindset
* Able to operate strategically while remaining hands-on when needed
What's on Offer
* Opportunity to join a well-established and growing national organisation
* Senior leadership role with influence on business direction and future growth
* Competitive salary and benefits package
* Long-term career progression opportunities within an expanding business structure
To apply, please submit your CV.