We are seeking a dedicated professional to join our Client Success department, supporting the ongoing growth of our products and client base. Key Responsibilities Assist Client Success Managers in developing client relationships and optimizing application usage. Coordinate and participate in internal and external meetings, including planning, documentation, and follow-up. Collaborate with clients and Client Success Managers to manage Change Requests. Prepare draft quotes for review, approval, and internal tracking through completion. Oversee the release process, including scheduling downtime and application testing. Foster strong relationships with both clients and internal teams. Log and review customer support calls, escalating issues as necessary. Requirements Proven experience in a customer-facing, business-oriented role with strong communication skills. Demonstrated enthusiasm and ability to learn new skills and adapt to evolving practices. Effective planning and organizational skills, with a focus on prioritizing workload and achieving outcomes. Ability to build and maintain productive working relationships. Capable of working independently and as part of a team in a dynamic, fast-paced environment. Positive approach to problem-solving, decision-making, and engaging with diverse stakeholders.