Salary: £100,000 - 115,000 per year Requirements: Proven background in leadership and team management with the ability to define and deliver an operational vision that aligns IT outcomes to business goals. Strong experience in IT Infrastructure operations and service management. Strong stakeholder engagement skills. Broad technical understanding of enterprise IT infrastructure including data centres, networks, cloud platforms (Microsoft based) and operational tooling. Strong vendor management skills. Proficiency in Agile methodologies. Strong experience of working within ITIL environments. Responsibilities: Lead the 24/7 operational support function, providing strategic oversight of the firms IT systems. Deliver the operational elements of the IT roadmap, embedding continual improvement, managing performance, budgets, and expenditure across operating and capital lines. Ensure compliance with security, patching, and configuration standards, including Cyber Essentials Plus, and deliver defined availability targets (e.g. 99.99%). Apply ITIL, DevOps, and SRE principles to manage major incidents, lead service restoration, and strengthen operational resilience. Technologies: Cloud DevOps Support ITIL Security More: We are a leading global law firm located in London, seeking an IT Infrastructure Manager to join our team. This role involves hybrid working, requiring 3 days per week in the office. You will take line management responsibility for a 24/7 infrastructure operations team of 9 engineers and work closely with the Infrastructure Engineering team to ensure operational excellence across all our offices globally. last updated 8 week of 2026