* taking bookings and cancellations, usually by phone, email or face-to-face and recording the information on computer
* checking in guests, allocating rooms and handing over keys
* answering questions about hotel facilities and about local transport, places of interest and entertainment
* using sales skills to promote additional hotel services and facilities
* dealing with special requests, such as room service, taxi bookings or wake-up calls
* passing on messages to guests and taking mail for posting
* passing on any guests' problems to the appropriate member of staff
* answering the phone, operating the switchboard and dealing with the email and mail
* checking out guests, adding up their bills and taking their credit, debit card or cash payments
* room checks to ensure everything is in order and standards of rooms remain high
* occasionally carrying out house keeping when required
preferably students looking for part time work on Friday evening, Saturday and Sunday who are in a close proximity away to avoid travel disruptions
Job Type: Part-time
Pay: Up to £12.21 per hour
Benefits:
* On-site parking
Work Location: In person