The Cloud Engineer (Associate) provides real-time monitoring, triage, and operational support for a High-Performance Computing (HPC) environment. The role focuses on identifying trends, responding to anomalies, and supporting secure, reliable Azure-based services while maintaining strong customer engagement.
Key Responsibilities
* Monitor Grafana dashboards, identifying trends and responding to anomalies in real time.
* Triage and manage Incidents and Service Requests in line with operational processes.
* Perform Azure IAM management and investigations using Log Analytics and KQ.
* Monitor and report on security events using Azure Sentine.
* Support infrastructure and configuration management activities, including Terrafor.
* Maintain Technical Service Guides and operational documentation.
* Work as part of a strong technical team, supporting customer relationships and escalating concerns through the appropriate channel.
* Must be eligible for, or have active, Security Clearance.
* Hands‑on experience operating within Microsoft Azure environment.
* Understanding of DevOps principles, preferably including Terrafor.
* Strong attention to detail with an inquisitive, analytical mindset.
* Strong written and verbal communication skills in a customer‑facing environment.
* Willingness to ask questions, seek clarity, and build and share technical understandings.
* Understanding of DevOps pipelines and infrastructure-as-code practices.
Working Pattern & Location
* 24/7/365 shift rotation, including night shifts, in line with an agreed rotation.
* Hybrid working model: typically 3 days per week on‑site near Exeter.
* Night shifts are worked remotely.
* Candidates must live within reasonable commuting distance of Exeter office.
* Candidate should at least be Security Cleared Eligible – lived in the UK for the last 5 years.
If you wish to apply, kindly send your profile to christina.ioannidis@cognizant.com
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