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Skills/Knowledge:
Desirable
First Aid at Work Certificate
Experience of working in a Leisure Environment
Working knowledge of health and safety best practice and legislation in leisure facilities
Experience working in a customer facing environment, providing the highest levels of customer care
Experience using Microsoft computer programmes
Essential
Able to travel and work at other sites, mostly within the city
Able to cover sickness and leave, often at short notice
Flexible and able to work under pressure
About the role:
1. To work as part of a team to ensure all facilities are presented to the highest levels of cleanliness.
2. To ensure a warm friendly & professional atmosphere and high standard of customer care at all times in order to generate customer loyalty.
3. To assist the Duty Manager with the daily activities programme & setting up equipment.
4. To assist the Duty Manager on the effective control & security of the facility, patrolling all appropriate areas ensuring equipment is stored safely & securely.
5. To be aware of all Health & Safety issues within the centre, to constantly implement & assess the practises and draw attention to any unsafe practises.
6. To receive telephone, written & personal bookings & payments for use of the centres facilities.
7. To ensure cash handling & reconciliation of monies is carried out.
8. To operate the public address systems, telephones & computer booking system.
9. To help maintain the centre in a clean, tidy and pleasant environment in which to work.
10. To undertake any other duties as may be required to assist in the running of the centre.
11. To undertake other such duties consistent with the nature of the post and grade as required by the Service Lead, whilst working to support the brand narrative of Exeter’s place based brand ‘Exeter Live Better’.
About the team:
The team is Committed to providing the best
possible service and experience to all users of the centre. They
have a strong variety of knowledge and experience within the
leisure and fitness industry which you will be able to learn
from.
As part of the team you will be instrumental in delivering a customer focused environment.
What next?
If we sound like the right fit for you and you feel like the right fit for us we would welcome your application. Please click on the Apply button at the bottom of this page.
Alternatively if you would like to find out more about the post, the team or working with us at the Council please contact Ben Plumer, Duty Manager at
We reserve the right to close any vacancy before the closing date if enough applications are received.
Our commitment
At Exeter City Council we are fully committed to having a diverse and inclusive workforce to reflect the communities we serve.
To support this commitment we will strive to implement reasonable adjustments to support any members of our communities who face barriers in recruitment processes, irrespective of the reason.
We are also proud to be a Disability Confident Employer and have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
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