Reclaim Fund Ltd (RFL) operates the UK’s Dormant Assets Scheme, a voluntary initiative that enables financial institutions to channel dormant assets for public good. Since our launch in 2011, more than 50 businesses have chosen to participate – unlocking over £1 billion for transformational social and environmental initiatives across the UK.
As an arm’s-length body of HM Treasury and regulated by the Financial Conduct Authority (FCA), RFL works across the public and private sectors. Since 2022, RFL has been working in close partnership with government and industry stakeholders to expand the Dormant Assets Scheme to include a wider range of dormant assets. As a result, RFL has embarked on a period of significant expansion and innovation.
To support our growth, we are seeking a Chief of Staff to act as trusted support to our Chair and CEO, as well as leading on RFL’s internal communications.
Your Opportunity as our Chief of Staff
As our Chief of Staff you will amplify the effectiveness of RFL’s senior leaders, ensuring that RFL remains focused, aligned and delivering against its priorities effectively. You will deliver against three broad priorities: (a) acting as a key pillar of support to the Chair and CEO, collaborating with central government departments to ensure RFL’s continued track record as a well-governed arm’s-length body; (b) delivering ad hoc projects, such as special events; and (c) leading internal communications across the RFL team.
This is a unique opportunity to join a small, high-performing team at a pivotal moment in our journey, contributing to the successful future of our purpose-driven organisation, delivering responsible financial and social impact.
Our Chief of Staff will be a connector, problem solver and outstanding communicator across RFL, driving improvements in our governance and collaboration. Interpreting insights and data to enhance decision-making and organisational impact will be critical facets of the role.
This role requires a highly capable relationship builder and communicator, with strong strategic acumen, sound judgement, and the ability to navigate complexity in a dynamic environment.
Your Responsibilities as our Chief of Staff
Your core remit will be to:
* Act as a key pillar of support to the Chair and CEO, ensuring continued strong governance controls and oversight. This will include acting as RFL’s working-level liaison with UK Government Investments, managing Director (re)appointment processes and information commissions, and providing briefings for regular C-suite meetings, events, and speaking opportunities.
* Deliver ad hoc special projects. These could vary from special events to supporting potential future secondary legislation to possible international engagement.
* Drive tangible improvements in RFL’s internal communications, owning and proactively translating strategy into actionable plans and clear priorities, ensuring alignment across all individuals.
Across these three areas, you will be expected to:
* Identify and anticipate relevant risks, challenges, and opportunities, providing proactive solutions.
* Prepare, review and deliver executive communications to the highest professional standard.
* Foster collaboration and communication across internal and external stakeholders, ensuring trust and collaboration.
* Proactively manage and align stakeholder relationships to enable smooth delivery of high-quality outputs.
What We’re Looking For
Essential Experience and Capabilities
* Proven experience of similar roles within financial services or the public sector.
* Strategic thinker with deep acumen for identifying risks and opportunities, and solutions to these.
* Exceptional communicator (both verbally and in writing).
* Outstanding interpersonal skills, with an ability to quickly build and maintain strong relationships.
* Highly organised, with excellent judgement, discretion, and attention to detail.
* Comfortable navigating ambiguity.
* Trusted, discreet and professional with a high degree of integrity.
* Strong critical thinking, analytical, and forward-planning skills.
* Experience supporting and partnering with senior stakeholders.
* Solid understanding of financial services and/or public sector governance.
* Skilled at simplifying complexity, driving clarity and action.
* Adaptable, proactive and results-oriented with a focus on delivery excellence.
* Commitment to continuous improvement and learning.
* Experience with public sector bodies and/or multi-sector financial organisations.
* Understanding of the Dormant Assets Scheme.
Key Relationships
Internal
* Chief Development Officer
* Chief Executive
* Chief Operating Officer
* Non-Executive Directors
* Marketing & Communications Manager
* HR Business Partner
* Executive Assistant to the CEO and Chair
* Executive Assistant to the Executive Team
* Wider RFL functions
External
* UK Government Investments
* HM Treasury
* Department for Culture, Media and Sport
* Outsourced suppliers to RFL where relevant, such as communications agencies
Eligibility and Additional Information
* Candidates must be eligible to work in the UK
* RFL offers hybrid and flexible working arrangements
* The role will involve regular UK travel, mostly to London (weekly on average) and Crewe (monthly on average)
RFL puts a great deal of emphasis on maintaining a positive, caring and professional work environment in which all colleagues and external partners are valued and respected. Personal behaviours play an essential role in contributing to this positive environment and are considered an important factor in measuring individuals’ performance.
How to Apply
If you are ready to play a defining role in the next chapter of RFL’s journey we’d love to hear from you!
Please apply directly via Indeed by submitting your CV and cover letter.
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