The National Lottery Community Fund is looking for a proactive and detail-driven Facilities Officer to join our dynamic Workplace Facilities team. This role is part time, 3 days a week (flexible on chosen days). Based in our Birmingham office, this role offers the chance to make a real impact—not just locally, but across our network of 10 offices throughout the UK. You’ll be part of a close-knit team of seven, spread across London, Birmingham, and Newcastle, working collaboratively to ensure our spaces are safe, efficient, and welcoming. While your home base will be Birmingham, you’ll also have the opportunity to support and occasionally visit our offices in Belfast, Cardiff, Newtown, and Exeter. If you thrive on variety and enjoy a mix of health and safety compliance, building management, environmental support and hands-on facilities support, this could be the perfect fit for you. The facilities officer role will be varied but some of the key responsibilities are: Supporting Health and Safety : Collaborate with the Health and Safety team to ensure a safe working environment for all colleagues—whether in the office, out in the community, or working from home. Data Management and Reporting : Collect and analyse health and safety data, identify trends, and provide insightful reports to the Facilities Manager to support continuous improvement. Intranet Content Management : Maintain and update the Workplace Facilities and Health & Safety intranet pages to ensure content is accurate, accessible, and relevant. Property Issue Resolution : Act as a point of contact for property-related concerns, liaising proactively with building managers and contractors to resolve issues efficiently. Sustainability Support : Assist in advancing the Fund’s commitment to achieving net zero by 2030 by working closely with the Environmental officer. Office Environment and Support : Help ensure the Birmingham office remains a welcoming and well-maintained space by monitoring stock levels and supporting the Facilities Assistant with meeting room setups and requests. The ideal candidate will bring passion, commitment, and enthusiasm to delivering high-quality facilities support. Strong verbal and written communication skills are essential, along with the confidence to identify and suggest improvements across both facilities operations and health and safety practices. Previous experience in a facilities role—particularly supporting a hybrid workforce of around 800 staff—would be highly beneficial. Interview Date: Wednesday 23rd and Thursday 24th July – Face to Face, Birmingham Location: Birmingham - There would be a requirement to be in the Birmingham office at least twice a week. We have a frequently asked questions (FAQs) document which you can request, and will also be holding a briefing call on Monday 30th June at 12:30 if this is something you would like to attend, please refer to the recruiter website. On application, please align your supporting statement to the criteria below Essential criteria Excellent organisational and problem-solving skills and ability to manage and prioritise a diverse workload. NEBOSH or IOSH qualified Ability to analyse data and produce clear and concise reports, whilst being confident using Microsoft Excel Ability to work as a key team player, comfortable with liaising with numerous stakeholders from across different departments internally. Excellent communication skills both verbally and written. Desirable criteria Knowledge of using and creating PowerBi dashboards to analyse data Positive attitude to continuous improvement and the changes required to make it happen. Ability to confidently engage with building managers and contractors Equity, Diversity and Inclusion Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed. We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ, and people from different socio-economic and educational backgrounds, as well as people of all ages. As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)