Accommodation Support Officer
In this role, you will manage a caseload of adult male participants either residing in custody or living in the community. Working closely with probation practitioners, you will carry out initial assessments to understand each individual's circumstances and develop tailored accommodation plans through a series of agreed interventions. You will help participants navigate housing challenges, ensure they are kept informed of decisions that affect them, and support their understanding of their rights throughout the process.
Key Responsibilities
* Manage a caseload of participants, producing personalised accommodation plans.
* Carry out initial assessments, considering risk, situation and need.
* Record progress and outcomes timely and accurately using case management system.
* Maintain contact with participants, identifying any emerging risks and concerns.
Skills and Experience
* Knowledge of Accommodation (incl. legislation) – desirable.
* Highly effective interpersonal and communication skills both verbally and in writing.
* Ability to establish and maintain effective working relationships.
* Good organisational skills and ability to meet deadlines.
Benefits
* 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days).
* 2 Volunteer Days.
* Pension – 5% Employee, 5% Employer.
* Healthcare Cash Plan, incl. 3 × salary life assurance.
* Annual salary review.
* Refer a friend scheme.
* Free access to Benefit Hub – an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits.
Salary
£25,877 - £29,000 per annum (dependent on experience).
Working Conditions
Location: Redhill / HMP High-down
Hours: 18.5 hours per week
Contract: Permanent
Closing Date: 29 April 2026
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