Posted: 15 June
The role
What will you be doing?
Invoicing and billing clients Contract administrationOnboarding new clients onto LCP’s systemsIdentifying opportunities to improve administrative processes and systemsSupporting maintenance of our Subscriber Book (record of all services for clients) by keeping records up-to-date and adding new entriesSupport revenue and KPI trackingSupport team members with the process to renew client accountsUploading contacts and updating accounts in CRMOther administrative duties as requiredWorking closely with LCP’s Finance, Legal and Compliance teams to understand and align with their systemsWorking with LCP Delta’s Technical teams covering Consulting, Subscription Research and Tech & Data, to provide support on administrative functions, especially around billing and contractsOn occasions liaising directly with clients What skills, experience and qualities are we looking for?
Excellent communication and interpersonal skillsAbility to work with a wide range of team members Excellent administration skills and attention to detail Great organisational skills Experience of Microsoft Office programmes, including Excel Ability to take initiative and identify improvements for administrative processes Ability to manage own workload Ability to effectively work with different software and systems such as CRM, billing and finance software Ability to pick up unfamiliar software Experience of invoicing and billing Experience of using PowerBI dashboards is preferable but not essentialWhat’s in it for you?
Take a look at our and Career stories pages to see why our people love being here! As well as joining a multi-award winning, fun, collaborative, people first organisation where your personal and professional skills will be developed to make you the best you can be, we offer an attractive benefits package designed to promote your overall wellbeing so that you are able to perform to your full potential both in and out of work. Currently our core benefits package includes:
For you:
Hybrid working (varies by role and department)professional study support (where applicable)Access to our internal Wellbeing, LGBTQ+, Multicultural and Women’s networks For your family:
Life assurance (6 x salary)Income protectionEnhanced maternity/paternity/adoption and shared parental leave For your health:
26 days annual leave (pro-rata for part-time working) plus bank holidays (most of which can be taken flexibly!) with options to buy & sell holidayPrivate medical insuranceDiscounted gym memberships, critical illness and dental insurance through our flexible benefitsEye care vouchersCycle to work schemeDigital GP services For your wealth:
Competitive pension schemeDiscretionary bonus schemeHigh street discountsSeason ticket loans For others:
Volunteering opportunities For the environment:
Electric vehicle salary sacrifice scheme (qualifying period applies)
