Vehicle Damage Estimator
Repair Centre
£20.51 p/hr
37.5 hours per week
Location: Cirencester GL7
What we offer
* Excellent salary plus incentive
* 30 days annual leave (inclusive of bank holidays)
* Workplace pension scheme
* Free Training and Development
* Employee long service rewards
* Employee well-being services
* Free uniform (and PPE)
* Life insurance
Motofix is a leading vehicle body repair provider with nine state-of-the-art service delivery centres in the Home Counties, South and Southwest of England. Our vision is to be a benchmark for automotive body repair for the quality of our business and customer experiences.
About the role
As a Vehicle Damage Estimator, you will act as a damage repair consultant, ensuring efficient, high-quality repairs while maximising commercial opportunities. You will work closely with customers, insurance assessors, and our skilled production teams to deliver outstanding repair solutions.
Key Responsibilities
* Vehicle Inspection – Accurately assess damaged vehicles, identifying all necessary repairs.
* Negotiation – Liaise with engineers and assessors to agree on repair costs.
* Quality Control – Conduct final Quality Control (QC) inspections to ensure repairs meet industry standards.
* Repair Methodology – Select appropriate repair methods tailored to customer needs and site resources.
* Customer Engagement – Explain repair processes and discuss upselling opportunities where appropriate.
* Estimating & Costing – Construct detailed vehicle damage assessments using platforms such as Audatex, GT Motive, etc.
* Profit Maximisation – Optimise repair margins by effectively utilising systems and allowances (including Zone-99).
* Pre-Accident Value (PAV) Evaluations – Assess vehicle values where required.
* Job Costing & Invoicing – Ensure accurate repair costs are recorded for invoicing.
* Production Collaboration – Attend daily production meetings to update colleagues on assessments and customer needs.
You will play a pivotal role in delivering exceptional customer service, balancing speed, quality, and commercial awareness to achieve the best repair outcomes.
About you
You are a highly experienced Vehicle Damage Assessor with a strong commercial mindset, a keen eye for detail, and a commitment to excellence. You thrive in a fast-paced environment, stay ahead of industry advancements, and take pride in delivering outstanding customer experiences.
What we look for
* A minimum of 5 years’ experience in vehicle damage assessment.
* Strong understanding of modern repair methods and the ability to maximise repair opportunities.
* Ability to balance quality, efficiency, and profitability.
* Capable of working collaboratively with minimal supervision.
* Able to clearly explain repairs, build trust, and enhance customer satisfaction.
* Willingness to embrace continuous learning and improvement.
* Experience using Audatex, GT Motive, and other assessment tools (beneficial)
Why join the Motofix family?
* Trusted by Premium Brands: We are proud to be approved by some of the world's most prestigious automotive brands, including Mercedes-Benz, Audi, BMW, and Jaguar Land Rover.
* Award-winning Paint & Body Centre: In Spring 2024, we opened our state-of-the-art Prestige Paint & Body Centre in Cirencester, offering top-tier services to meet the needs of our luxury automotive clientele.
* Customer Experience: In 2024, Motofix was recognised as Bodyshop Group of the Year and our teams enjoy a Trustpilot rating of “Excellent”.
· Next steps
Contact our talent team who will be in touch within 5 working days
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