Engineer E3 - Technical Delivery Lead Job Description You will own the delivery of multiple initiatives in the integration space for Mortgages supporting strategic roadmap, reliability, best practice adoption and resilience. This role is within the Mortgages Chief Information Office (CIO) function under CT (Customer Technology), part of the wider Chief Operating Office (COO) organisation, which is responsible for delivering IT solutions which have our customers and colleagues at heart. Mortgages are primarily provided via brokers, through our online and API channels. We are actively expanding our propositions in both the Home and Landlord space as part of integration. You will be accountable for end-to-end delivery of the agreed roadmap that supports our Virgin Money Integration and Migration Strategy. You will work closely with Lead engineer and architecture team to provide thought leadership to our Engineering teams. This role will drive a culture of continuous improvement, with a focus on building technical capability (including people) across all disciplines. Across CT, we have an important journey ahead of us to build and maintain our position in the market and respond to changing customer needs, guided by the strategic pillars of More Rewarding Relationships, Simply Brilliant Service and Focused, Fit and Fast. This is a fantastic opportunity to join the team at a time of real change, where you will be at the heart of driving this agenda and able to make a real impact. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon, London, Bournemouth or Northampton offices. Whilst these locations are where we are primarily looking to fill the role, if you're an internal applicant based in a different location we would welcome your application and if successful, your hiring manager will provide further details on how this could work for this specific role. You can also find out more about our approach to hybrid working here. If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can. Responsibilities What you'll be doing You will be expected to take accountability for the end-to-end delivery lifecycle of the engineering function within Mortgages, collaborating with internal and external stakeholders whilst providing technology and architectural leadership, strategic direction and long-term vision for VMx integration. As a technology lead, you will be actively involved in designing and solutioning, creating options papers and presenting to senior stakeholders - you will be liaising with engineering leads across the Society outside Mortgages and be part of the interlock planning sessions. About you As a minimum requirement, you will have/be:
• Prior experience of delivering solutions in the acquisition scenario at organisation level and a deeper understanding of risks and impacts
• An experienced technical leader with a strong execution mindset, strategic vision and the ability to influence across business and technology teams with proven experience in defining strategy and leading complex transformation programmes
• Extensive experience in Banking and the financial industry, working across products including mortgages or other lending products
• Extensive end-to-end understanding of the mortgage lifecycle and related domains like Collections & Recoveries, Credit Risk, Mortgage Servicing Operations and External Risk
• Experience in data modernisation including cloud & AI adoption in Banking industry and a good understanding of SQL and ETL tools like Databricks
• Excellent communication skills and ability to create a narrative for CIOs and present independently with technical options and delivery choices
• Different delivery methodologies and experience in detailed planning along with impact assessment Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:
• Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
• Say it straight - We are brave in speaking out and saying what we think - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
• Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these. Qualifications The extras you'll get There are all sorts of employee benefits available at Nationwide, including:
• 25 days holiday, pro rata
• Access to private medical insurance
• A highly competitive pension to help you build a strong foundation for retirement
• Access to an annual performance related bonus
• Training and development to help you progress your career
• A great selection of additional benefits through our salary sacrifice scheme
• Life assurance to provide peace of mind for you and your loved ones in the event of your death
• Wellhub - access to a range of free and paid options for health and wellness
• Up to 2 days of paid volunteering a year Banking - but fairer, more rewarding, and for the good of society We forge our own path at Nationwide. As a mutual, we're owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don't see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives. If you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you're one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society. We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide. What to do next If this role is for you, please click the 'Apply Now' button. You'll need to attach your up-to-date CV and answer a few quick questions for us. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.