Location: Office-based (Stretford) with the possibility of some remote working after probation
Employment Type: Full-time
Salary Range: £26-28,000
Reports to: Managing Director
About Us:
Reserve Wines is a leading independent wine company dedicated to sourcing fantastic wines & spirits from around the globe. With a passion for quality, sustainability, and innovation, we strive to create memorable experiences for our customers while fostering a dynamic and supportive work environment.
JOB OVERVIEW/PURPOSE:
Reserve is looking for an enthusiastic & open-minded Marketing professional who has a passion for wine, drinks, hospitality and creating amazing customers experiences. This is a varied and fun role and requires an individual who is happy to pick up lots of different tasks relating to both digital and in-store experience. Working with our consultant Marketing Director they must be an excellent organiser and executor… and full of ideas.
KEY RESPONSIBILITIES:
* Assist and support with reporting on performance of marketing activity across channels and key KPI’s ensuring data is collated accurately and shared on time.
* Create and manage email marketing activity, ensuring campaigns are scheduled, relevant, and on-brand.
* Provide support where necessary with the coordination of SEO and paid search agencies, including gathering updates and tracking activity.
* Assist with A/B testing and initiatives to improve conversion rate, recording results and sharing insights.
* Provide administrative support for budgeting processes (e.g., tracking spend against plan).
* Coordinate with head office team to help deliver marketing projects.
* Ownership and accountability of the marketing calendar, including scheduling campaigns and coordinating content across all channels.
* Lead on the management of social media accounts, liaising with the social media agency and supporting site teams with content where needed.
* Support with marketing campaigns and events in physical sites, working with the Commercial Operations Manager to ensure assets and materials are delivered.
* Help brief external suppliers and designers on creative projects, ensuring correct brand application under direction.
* Carry out research on industry trends and competitor activity to support the marketing team.
COMPANY VALUES:
Demonstrates company values in daily life
* Fun-loving
* Genuine
ESSENTIAL SKILLS/ATTRIBUTES:
* Passion for wine, food, and hospitality, with an eagerness to learn more about the industry.
* Understanding of CRM, campaign analysis tools and social media scheduling tools.
* Strong written and verbal communication skills, with the ability to write clear, engaging, and on-brand content.
* Excellent organisational skills with the ability to coordinate multiple projects and deadlines.
* Confidence working with data: able to pull reports, interpret basic results, and use insights to improve activity.
* Understanding of core digital marketing channels (email, social media, SEO, paid search, website).
* Ability to carry out tasks allocated and work independently
* Proactive, detail-oriented, and eager to learn new marketing tools and techniques.
DESIRABLE SKILLS:
* More advanced knowledge of email marketing systems (segmentation, flows/automation, personalisation).
* Experience creating or editing visual content (e.g. Canva, Photoshop, or other design tools).
* Familiarity with paid media platforms (e.g. Google Ads, Meta Ads Manager).
* Knowledge of SEO best practices or content optimisation.
BENEFITS:
* Discount on our products and at all our sites
* Wellbeing and Employee Assistance programme
* Hospitality Rewards benefits app
* Flexible working
* Company days out and celebration parties
* 1 paid charity day per year
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