VISA/MasterCard & BIN Implementation Specialist (SME) About Railsr Railsr is a leading embedded finance experience platform that enables any business to prototype, build and scale financial products. Our vision is to make finance an amazing experience for consumers and companies globally, working alongside brands and fintechs to power innovation. This is an exciting space and Railsr had one of the first digitally-native products in the FinTech platform space. Following a period of rapid growth, followed by consolidation, Railsr is returning to growth once again and looking to develop our product capabilities and expand our customer base. It’s an exciting time and the potential for any brand to use Railsr to power and deliver their customers’ financial experiences is enormous. The Opportunity This position will report directly to the Card Implementation Manager, part of the broader Onboardings & Implementations Team. You will be responsible for ensuring we successfully implement & configure new customer card programmes via our Card Schemes (VISA & MasterCard). This includes ensuring we receive all relevant Scheme approvals (configuration, settlement, tokenisation, designs, etc.) in a timely manner, and that our internal BIN/Portfolio Management processes & controls are correctly followed, while leading our customers & implementation project managers to launch their card products efficiently and effectively within agreed & tight timeframes. Your Responsibilities: Scope & implement new card (Visa & Mastercard) programmes’ BIN-configurations & setups for customer launches using our standard framework product offering, validated against our new customer requirements Ensure Settlement Services are used & configured correctly, ensure the best FX & settlement outcomes for both our customers & Railsr. Ensure Tokenisation submissions & configurations are completed correctly and on a timely basis, ready for future digital & wallet card programme solutions. Drive card design & marketing approvals with the Schemes in the most efficient & timely manager (being an expert in the business around the approval requirements). Execute the relevant Scheme & BIN setups & configurations inline with the overall customer card programme requirements and agreed timelines (including follow-ups & escalations with the Schemes as required). Support the assigned Implementation Project Manager & collaborate with our other internal Subject Matter Experts (SMEs), who together are supporting the programme launch, including but not limited to Processor, Card Bureau and Mobile Wallets SMEs. You will have knowledge of scheme requirements, card fees/pricing, process/SLA limitations and its impact to the overall execution of our Card Implementation projects Maintaining comprehensive and accurate records, and MI provision related to Scheme products, process changes/mandates, BIN and other relevant configurations. Building and maintaining a strong understanding & adherence to Railsr’s internal platform & implementation processes Building consultative, professional and strong relationships with our customers & implementation project managers, through regular and open communications, for example, conducting & documenting Scheme meetings, actions and providing regular Scheme guidance throughout their implementation journey to ensure successful & timely launches. Generate, lead & implement Scheme/BIN process improvement ideas on a regular basis Your Profile Skills & Experience You will have 5 years of relevant experience in Card Implementations (or closely related) Projects that handle a diverse range of implementation responsibilities, with particular focus on BIN/Scheme configurations, setups & oversight, including any necessary direct customer engagement. Strong knowledge of the Schemes (VISA & MasterCard) processes, its products, requirements & delivery teams, preferably in an Issuer implementation team (exposure to Processors, Card Bureaus, Card Data/PCI vendors, etc. is desirable) Strong knowledge of implementing BINs, Settlement processes, etc. at Visa and Mastercard and the associated processes is essential for this role Strong working knowledge of Visa/Mastercard Rules, including card design approvals, brand requirements, etc. Experience working with BIN sponsorship, and an understanding of the implementation process. You will have knowledge of the Scheme’s Tokenisation processes & requirements (having knowledge of the Apple Pay and Google Pay implementation processes is desirable). Experience of providing outstanding customer service. Relevant System/Platform Knowledge: Must: MasterCard-Connect, Visa-Access, JIRA/Confluence (Atlassian), Google/Microsoft Office Suites, Slack Desired/a Plus: Salesforce, Box, Google-Looker, Monday.com, Lucid Scheme Regulatory knowledge (desirable) Attitude & Behaviours Excellent communication skills both written and verbal. Extreme attention to detail, ensuring BIN & Scheme configurations are accurate and incorporate our constant lessons learned from previous implementations. Great collaboration and being a true team player are essential for this role. Delegation won’t be possible all the time, so ‘hands-on’ action tracking & execution, as well as working through roadblocks & details with colleagues & team members is required. Strong stakeholder management is key to be successful in this role. You will have a variety of audiences to work with: Scheme implementation & technical teams, Railsr Implementation Project Managers, other vendors/processors, Customer technical teams, etc. A confident and articulate manner with an ability to adapt interpersonal styles dependent upon the audience. Extremely well organised and able to prioritise a large and varied workload, including managing/escalating conflicting and/or moving timelines. A positive outlook with an ability to prove to be a committed, punctual and reliable member of the team A consistent nature & attitude to embrace continuous process improvement. We are passionate about continuous improvement; always, everyday, making our processes better, faster & more efficient. What we can offer you: Purpose - Help make amazing embedded finance experiences accessible to everyone and transform global financial services. Career - Build your career in an innovative, adventurous and inclusive environment where everyone has the opportunity to make a difference and develop their skills. Reward - Competitive remuneration package with generous benefits and the potential to be rewarded with equity. People - Work with talented, passionate and supportive people from all over the world in a flexible, hybrid environment with trust and mutual respect at its heart. Our Values The environment at Railsr is fast-paced, exciting, and dynamic, underpinned by a clear set of values that drive a healthy and successful culture. Ambition - for our company, colleagues and ourselves and the freedom and expectation to own it. Trust - which we give freely and expect in return. Curiosity - with our minds open to fresh thinking in the constant pursuit of improvement. Customer Obsession - ensuring that everything we do is with the customer in mind, we succeed when they succeed. If you are eager to join a fast-paced, collaborative and inclusive company and contribute to shaping its future, this is the role for you to make a difference. Diversity, Inclusion & Belonging Our global team is amazing, with over 150 colleagues spread across multiple countries and more than 15 languages spoken, we empower them to bring great ideas, drive new plans and help make Railsr a fantastic place to work. We’re proud of how well our diverse mix of people collaborate and are fully committed to continuing to make diversity, equity and inclusion part of everything we do. Our flat structure encourages open communication, to ensure that all voices, opinions and ideas are heard and considered. At Railsr we’re all striving towards a common goal, and are passionate about creating an inclusive and rewarding working environment where everyone can be their best self. Railsr is an equal opportunities employer and we actively encourage all applications. Whilst we strive to ensure our recruitment process is fully accessible to all applicants, please do contact us on jobs@railsr.com if you would like to discuss any specific requirements.