KEY RESPONSIBILITIES
Health & Safety
* Assist your team in the loading and unloading of goods, following the company's Safe Loading/Unloading Principles.
* Make sure all materials are secured to prevent shifting, damage or lost loads during transportation.
* Use the correct Personal Protective Equipment (PPE) as set out and provided by the company.
* Complete daily vehicle checks to ensure the vehicle is road safe, and report/action any issues found.
* Report near misses, incidents and unsafe practices to make sure we stay safe and improve our operation.
* Follow all Health & Safety requirements in the branch, on the road and at delivery sites.
* Take full responsibility for your own fitness to drive at all times.
* Customers
* Speak to customers in a professional manner, addressing their enquiries and concerns.
* Deliveries must be accurate, timely and reliable to ensure customer satisfaction.
* Maintain proactive communication with the customers, and raise any complaints or concerns to management.
* Go above and beyond to fulfil our customer’s requests, keeping health and safety at the forefront of everything you do.
* Operations
* Use company reporting systems and technologies to perform your day-to-day duties.
* Work with management to improve vehicle utilisation and contribute to branch success.
* Complete accurate delivery paperwork.
* Use tachograph equipment to accurately record driving hours and follow regulations.
* Complete all mandated company training.
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