Overview
Join to apply for the Customer Care Co-ordinator role at Morris Homes Ltd.
The Central Region has an opportunity for a Customer Care Co-ordinator to be based in the Rugby Office.
The Role
Reporting to the Head of Customer Care. The Customer Care Co-ordinator will be responsible for providing a first class service to our customers throughout the home buying process. The role will involve
* Assisting the Head of Customer Care in providing a first class service to our customers
* Deal efficiently, effectively and professionally with customer enquiries
* Able to work to timescales and deadlines
* Maintain regular contact with customers
* Maintaining and updating customer records
* Liaising with main contractors to ensure work is completed in a timely manner and to the standard required
* Manage customer’s expectation appropriately, with the objective of achieving the highest customer satisfaction feedback
* Liaise with all departments within the company and external agencies
The Person
* Personable, approachable and friendly
* Organised and methodical
* Good IT skills including Microsoft Office
Experience in a similar role, or knowledge of the house building industry an advantage
If you believe you have the skills and experience, please send a covering letter and your CV to careers@morrishomes.co.uk
Strictly No Agencies
Seniority level
* Entry level
Employment type
* Full-time
* Industries: Construction
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