About the Role
Belfast City Council is seeking a motivated Business Support Clerk to join the Directorate Support team within the City and Neighbourhood Services Department.
This is an excellent opportunity to work in a busy public sector environment, providing essential administrative and clerical support across a range of services. You will play a key role in ensuring the smooth and efficient delivery of business support functions, working both independently and as part of a team.
Key Responsibilities
Provide clerical and administrative support including filing, scanning, photocopying, and mail handling
Input, extract, and maintain data on manual and computerised systems
Handle call processing, cash handling, and general office duties in line with procedures
Produce documents including letters, reports, and presentations using Microsoft Office (Word, Excel, Outlook, PowerPoint)
Arrange meetings, take minutes, and distribute agendas and notes
Respond to internal and external customer enquiries via phone, email, and face-to-face
Maintain accurate records and assist with statistical and performance reporting
Operate standard office equipment (printers, scanners, laminators, shredders)
Prioritise workload to meet deadlines and service requirements
About You
Must be eligible to work in the UK
1+ year administrative experience required
Public sector administration experience is an advantage
Strong IT skills (Microsoft Word, Excel, Outlook)
Excellent communication and customer service skills
Strong organisation, attention to detail, and time management
Able to prioritise workload and meet deadlines
Important Information
Candidates must complete an ISV online skills assessment
Only successful candidates will progress to interview
A valid personal email address is required for assessment access
Belfast Pre-Employment Check Form required
Working Hours
Monday to Thursday: 08:30 - 17:00
Friday: 08:30 - 16:30
How to Apply
If you are a reliable and organised administrator looking to join a fast-paced public sector team, apply today for this opportunity with Belfast City Council