GBR Recruitment Ltd, are working exclusively with a leading SME sized drainage, civil engineering & groundworks consultancy, recruiting for a Operations Support Manager to join a small knit team within their highly successful Lincolnshire based operation. As the Operations Support Manager, you will be responsible for managing their team of drainage & civil engineers, overseeing operations & prioritising work loads, coordinating projects, booking in & scheduling site surveys / works, typing up engineers survey reports & survey summaries (inc. photographic evidence of required works or issues), liaising with clients ensuring high level customer service & total customer satisfaction. This is a key hands-on managerial role focused on efficiency, quality of customer service, accurate report writing & overall operational excellence. Key Responsibilities: * Plan, schedule & assign daily surveying / engineering jobs * Deliver efficient operations, effectively managing the team of drainage engineers / drainage surveyors, to ensure the business is meeting the clients needs in full & successfully fulfilling works orders. * Issue quotations for large scale drainage & civil project works. * Book in customer site visits & drainage inspections. * Type up engineers detailed survey reports & survey summary / findings overview document (inc. photographic evidence of required drainage works or issues) * Ensure all work is complet...