Assesses the supplier quality and ensures that all the products are free from defects and are in compliance with manufacturing specifications and legal standards.
Responsibilities
* Ensuring the quality of supplies by conducting tests and assessments on incoming supplies to identify any quality issues; developing supplier inspection, testing, and evaluation mechanism.
* Generating reports on supplier quality, by monitoring their defect rates and areas that can lead to potential flaws; guiding suppliers to reduce these defect rates.
* Researching the potential vendors, assessing their manufacturing environment, practices, and procedures; conducting supplier quality control audits to ensure compliance with organizational and federal policies and standards.
* Supporting suppliers in improving their performance through process enhancements, implementing process controls, and developing quality assurance plans.
Degree Requirement
Skill Descriptors
* Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
* Level Working Knowledge:
o Delivers helpful feedback that focuses on behaviors without offending the recipient.
o Listens to feedback without defensiveness and uses it for own communication effectiveness.
o Makes oral presentations and writes reports needed for own work.
o Avoids technical jargon when inappropriate.
o Looks for and considers non-verbal cues from individuals and groups.
* Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
* Level Extensive Experience:
o Ensures capture of lessons to be learned from a problem-solving effort.
o Organizes potential problem solvers and leads problem resolution efforts.
o Uses varying problem-solving approaches and techniques as appropriate.
o Contributes to standard practices for problem-solving approaches, tools, and processes.
o Analyses and synthesizes information and devises alternative resolution strategies.
o Develops successful resolutions to critical or wide-impact problems.
* Process Improvement: Understanding and insight into evaluating current product quality and production methods and ability to maintains focus on the continuous improvement of processes, products and services.
* Level Extensive Experience:
o Streamlines the critical workflow for executing key processes.
o Sets priorities for addressing process problems that limit performance.
o Develops methods for improving and establishing controls for critical processes.
o Monitors external sources for applicable new methods and controls.
o Analyzes findings from improvement cycles to ensure success of interventions.
o Coaches others to develop the skills to improve processes.
* Quality Orientation: Knowledge of quality management methods, tools, and techniques; ability to create and support an environment that meets the quality goals of the organization.
* Level Extensive Experience:
o Collaborates with other groups to develop quality standards that are synchronized across units.
o Defines quality from multiple perspectives - e.g., operational, employee, customer, market.
o Applies current best practices to modify standards and improve quality outcomes.
o Resolves apparent discrepancies between quality and safety objectives.
o Monitors intangible measures of quality such as perceived quality to ensure operational outcomes are relevant to stakeholders.
o Coaches team members in applying methodologies for quality assurance.
* Production Part Approval Process (PPAP): Knowledge of Production Part Approval Processes (PPAP) elements, submissions, and objectives; ability to determine whether a supplier can manufacture products that meet the quality requirements and standards of their customers consistently.
* Level Extensive Experience:
o Develops testing and validation procedures to test the quality of manufactured parts/products so that it meets desired customer standards.
o Identifies and resolves key issues with PPAP implementation and submissions.
o Monitors the execution of PPAP steps within a facility and ensures their compliance with industry standards and internal guidelines.
o Oversees PPAP implementation; establishes a high trust relationship between stakeholders.
o Reviews the complex documentation and elements required during the PPAP submission process.
o Trains others on the execution of PPAP to get the required approvals and teaches them about the different PPAP submission levels.
* Manufacturing Standards, Procedures and Policies: Knowledge of organizational standards, procedures and policies in manufacturing activities; ability to plan, guide, and monitor manufacturing processes for compliance.
* Level Extensive Experience:
o Ensures communication vehicles are effectively informing affected areas and personnel.
o Consults on development and implementation of cross-functional standards.
o Participates in the development of organizational policies and practices.
o Develops and uses control and monitoring mechanisms for adherence.
o Collaborates with other functions on establishing and documenting joint standards.
o Participates in defining architectural principles and standards for organization.
* Supplier Management - MFG: Knowledge of processes and methods to effectively manage business relationships and transactions with suppliers of raw materials or product components; ability to apply related knowledge, experience and skills into real practice.
* Level Extensive Experience:
o Facilitates supplier partnering arrangements that share risk and reward.
o Monitors supplier performance; works to resolve discrepancies between performance and agreements.
o Develops quality standards and controls for suppliers.
o Builds and maintains partnerships with multiple and/or large suppliers.
o Evaluates issues and terminates supplier relationships as appropriate; works with legal departments.
o Ensures the fulfillment of report and record-keeping requirements.
* Supplier Evaluations and Certification: Knowledge of supplier evaluations and certification; ability to identify the methods, tools and documentation for evaluating, selecting and certifying vendors, suppliers and partners.
* Level Extensive Experience:
o Evaluates potential suppliers for a wide variety of products.
o Develops a preferred suppliers list for selection and evaluation.
o Designs key aspects of and processes for evaluating a supplier's capabilities.
o Compares and contrasts alternative methods and tools for the evaluation of organizations and products.
o Analyzes and resolves supplier product quality, support, or pricing problems.
o Works with multiple evaluation, selection, and certification initiatives.
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