Job Description
FMCG Food Import Supply Chain & Logistics Team Leader (Hybrid 3 days office, 2 days WFH)
Role Purpose
The Supply Chain & Logistics Team Lead will be partially responsible for the end-to-end coordination of inventory, inbound imports, warehouse operations and outbound logistics.
This role ensures:
* Accurate stock levels
* Efficient warehouse processes
* Timely imports and customs clearance
* On-time deliveries to customers
* Strong cost control across freight and logistics
Key Responsibilities
Stock Control & Inventory Management
* Ensure stock accuracy across all warehouses
* Monitor stock ageing, shelf life and batch control
* Manage slow-moving and obsolete inventory
* Forecast stock requirements in collaboration with Sales and Finance
* Ensure ERP (NetSuite) stock data accuracy
Importing & Exporting:
* Liaise with suppliers and freight forwarders
* Coordinate freight bookings
* Oversee customs clearance and documentation
* Ensure compliance with food import regulations
* Work with operations department to ensure accurate export documentation is in place for international customers.
Transport & Logistics
* Reduce freight costs through negotiation and planning
* Ensure on-time-in-full (OTIF) delivery performance
Reporting & Performance
* Develop and monitor KPIs including:
* Service Level %
* Inventory turnover
* Pallet count
* Overstocks %
* Missed Sales Value
* Freight cost per pallet/order
* Report supply chain performance to senior management
* Identify and implement process improvements
Team Leadership
* Lead and develop 1 stock controller and 1 senior operations administrator
* Set clear performance objectives
* Conduct training and development
* Drive accountability and continuous improvement culture
Skills & Experience Required
Essential
* 3–5+ years’ experience in Food import supply chain and logistics
* Strong stock control and inventory management experience
* Experience managing imports and international freight
* Knowledge of food compliance and traceability requirements
* Experience working with ERP systems (e.g., NetSuite or similar)
* Strong organisational and problem-solving skills
* Commercial awareness and cost control focus
* Team management experience
Desirable
* Experience with supermarket supply chains
* German speaking desirable but not essential
* Understanding of BRC / HACCP standards
* Demand planning experience
* 3PL management experience