1. Excellent fees and billing role within a leading School.
2. Brilliant environment, development and learning on offer.
About Our Client
This organisation operates within the not-for-profit sector and is committed to making a positive impact in its field. Colfe's is one of London's oldest schools. It takes its name from Reverend Abraham Colfe, Vicar of Lewisham, who re-founded the school in 1652. In his will, he entrusted the care of the School to the Leathersellers' Livery Company, which governs the school to this day. A former grammar school, Colfe's is a fully co-educational day school with over 1300 pupils in all from ages 3 to 18. Colfe's is a welcoming environment with a deep feeling of community pride among its students, parents, staff and alumni. Academic standards are high: students perform well with many going on to top universities. Excellent pastoral care gives pupils the tools they need to learn and to live, supporting them at school and preparing them for life beyond.Colfe's is more inclusive than many independent schools, more than 10% of pupils in a typical Sixth Form year group come from socially disadvantaged backgrounds and the School is committed to widening access still further.
Job Description
Key Responsibilities
3. Fees Billing & Parent AccountsManage the termly billing cycle for tuition fees and extras (e.g. clubs, trips, transport)Produce and issue interim bills as requiredMaintain accurate billing data and ensure reconciliation and audit trail integrityAdminister deposit payments and refundsMaintain and apply fee remissions, scholarships and bursaries accuratelyAct as the primary point of contact for parental fee queries, resolving issues promptly and professionally
Work with the Bursar to review and improve billing processes and controls
4. Management of the Pupil RegisterMaintain the school's official pupil register, ensuring accuracy at all timesProcess joiners and leavers, ensuring correct data entry and system updatesEnsure compliance with Independent School Standards / safeguarding-related reporting obligations
Liaise closely with Admissions, HR and Academic teams to ensure alignment of records
5. Bursaries & Means-Tested SupportAdminister the annual review process for means-tested bursaries and scholarshipsManage communication with families with professionalism, discretion and sensitivityMaintain accurate records of awards and supporting documentation
Support assessment and re-assessment processes alongside the Bursar
6. Systems & Process ImprovementMaintain and develop the effective use of School MIS (e.g. SIMS / iSAMS) and Finance/billing systemsIdentify opportunities to:Improve efficiencyReduce manual processesEnhance reporting and data quality
Support integration between admissions, finance and pupil systems
7. Liaison for Home to School transport contractSupport the School's transport provider to plan the day-to-day operation of the School's coach services, adapting to changes in pupil or school requirementsAct as a point of liaison between parents and the transport provider, ensuring clear communication of arrangements and expectations
The Successful Applicant
Person Specification
Essential Experience & Skills
Customer Service & Communication
8. Excellent written and verbal communication skills
9. Confident and professional when dealing with parents
10. Strong customer service mindset, including handling sensitive or complex queries
Organisation & Attention to Detail
11. Exceptional accuracy and attention to detail
12. Ability to manage multiple deadlines and competing priorities
13. Strong organisational and time management skills
Process & Systems
14. Experience of working in a process-driven administrative or finance environment
15. Ability to manage and improve processes
16. Strong IT skills, including Excel and Databases/ MIS systems
17. Interest in systems development and efficiency improvements
Problem Solving & Initiative
18. Ability to identify issues and resolve them independently
19. Proactive approach to improving ways of working
Confidentiality & Professionalism
20. High level of discretion, particularly in financial and pupil matters
21. Ability to handle sensitive information appropriately
Desirable
22. Experience in a school or education setting
23. Familiarity with school MIS systems (e.g. SIMS, iSAMS)
24. Experience of:Fees billingAdmissions or registrar functionsBursary or financial support administration
What's on Offer
25. Term time salary (£40,000-£45,000). FTE of £45,400-£51,075)
26. Location: Colfe's School, London, SE12
27. Hybrid: 5 days on site: 9am-5pm plus 6 weeks during the school holiday
The recruitment process will require all applicants to complete an application form, which Daniel will send you, accompanied by a letter of application, current CV and details of two referees, who will be contacted prior to interview, in accordance with the School's Safer Recruitment procedures.The applications should be submitted through the advert directly. The deadline for applications is Friday 19th June. Colfe's School is committed to safeguarding and promoting the welfare of children. All applicants must be willing to undergo child protection screening, including checks with past employers and the Disclosure & Barring Service.