As a Front of House Steward, you will play a pivotal role in creating a warm and inviting atmosphere for both staff and visitors. Your main responsibility will be to ensure that everyone feels welcomed and receives top-notch service during their time with us.
* Greet and attend to our guests with warmth and professionalism, ensuring their satisfaction.
* Provide seamless and personalized service to all customers.
* Utilise your knowledge of the menu to make recommendations and enhance the dining experience.
* Represent ESS with pride, maintaining our positive brand image at all times.
* Adhere to Food Handling & Hygiene standards as well as Health & Safety regulations.
Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where every day brings new opportunities to make a difference? If so, we have the perfect opportunity for you!
* Excellent verbal and written communication skills.
* Strong organizational abilities with a knack for prioritizing tasks effectively.
* A passion for delivering outstanding customer service.
* A collaborative team player with a positive attitude.
* Punctuality and reliability are must-have qualities.
Benefits include:
* Enjoy a complimentary meal during your shifts.
* Take advantage of Additional Purchase Annual Leave options.
* Participate in our contributory pension scheme.
* Access PERKS at work benefit platform, featuring discounts on Vodafone plans, travel with TUI, Expedia, Booking.com, and more.
* Get up to 44% off cinema tickets and save on your grocery shopping with discounts at Tesco, Sainsbury's, Morrisons, and other major retailers.
* Share discounts and offers with your loved ones.
* Benefit from life assurance death benefit after one year of service, equivalent to one year's pay.
* Grow your career with our Career Pathways program.
* Unwind with free wellness, mindfulness, and exercise classes.
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