We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant to join our successful Card Factory family and help fulfill this mission.
The environment is fast-paced, our standards are high, and we’re proud of it. It can get busy in our stores, so you need to manage customers, tills, and multiple tasks effectively. But don’t worry, you’ll have fun along the way and understand why a little bit of madness is part of working here!
* Provide excellent customer service to help customers celebrate their life’s moments.
* Process sales politely, efficiently, and accurately, while upselling products.
* Price and merchandise stock and products correctly.
* Assist with unloading and unpacking deliveries.
* Help with stock takes, which may include working outside normal store hours.
Retail experience is not necessary when starting your Card Factory journey. We prioritize personality and a passion for customer service above all else!
We support work/life balance, so don’t worry if you’re not available all hours—just let us know your availability in the application form.
The Ideal Candidate
Are we right for you?
We are Grafters at Card Factory—working hard to meet our loyal customers’ needs. We understand the importance of work-life balance and offer flexible arrangements where possible.
Are you right for us?
The role suits someone who enjoys being busy, can multitask, and embraces change. Most importantly, you’ll be customer-focused and bring your best to the team!
Package & About the Company
Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. In 2020, we launched a 5-year strategy to become a true omnichannel retailer, investing in our colleagues and creating opportunities in a fast-paced environment.
We offer benefits supporting your physical, mental, and financial well-being, including:
* 25% colleague discount in-store and online
* Financial Wellbeing Support, including education tools and salary advances
* Seasonal incentives
* Opportunities for Retail Apprenticeships
* Access to learning and development resources
* Discounts across UK retailers
* Employee Assistance Programme for mental, physical, and financial support
If this role aligns with your career goals, click "apply now." We may close the vacancy early once sufficient applications are received, so apply promptly.
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