We are looking for an awesome Customer Sales Adviser to join our team.
Customer Sales Advisers have a very important role with in our fast-paced print company With a high volume of enquiries coming through daily, we need someone who can stay focused, positive and give awesome service. Your role is to build excellent, long-term relationships with our customers through fanatical customer service.
If you are looking to work for a company that values its employees and has a great working environment, then this is your opportunity
Eager to begin?
What we need:
* Highly organised & motivated individual.
* Fastidious attention to detail.
* Experience with customer interaction would be beneficial.
* Friendly telephone manner.
* Willingness to learn and develop new skills.
* Keen to work as part of a small team with direct coaching and support.
* Experience in print or customer service roles advantageous but not essential as full training will be given.
What you'll be doing:
* Deliver awesome service through positive customer interaction.
* Advising customer on the best printed products to fit their needs (full training given).
* Answering and directing incoming calls and emails.
* Adding orders onto our internal system.
* Preparing quotes for customers.
* Various ad-hoc duties.
* Being part of a great team helping to drive the business forward.
What you get in return:
* Competitive salary with regular pay reviews.
* Structured induction and training plan.
* Company pension scheme.
* 40 hours per week (Monday to Friday 9am – 5pm).
* 28 days holiday including bank holidays.
* Fun and friendly environment with a team mentality and social events.
* Free on-site parking.
Own transport highly recommended due to office location just north of the York ring road. No Agencies thanks.
About us
We are The Printing People, a bunch of creative problem solvers, helping our clients with awesome printed products and planting lots of trees along the way - over 70,000 so far :)
We serve a vast range of clients from start-ups to established brands. We focus on providing our clients with a great customer experience and producing high quality printed products with flexible turnaround times.
Job Types: Full-time, Permanent
Pay: £24,500.00-£26,000.00 per year
Benefits:
* Company events
* Company pension
* Discounted or free food
* Employee discount
* On-site parking
Education:
* A-Level or equivalent (preferred)
Experience:
* customer service: 2 years (preferred)
Work Location: In person