Go back Northern Care Alliance NHS Foundation Trust
Receptionist
The closing date is 06 November 2025
Community Reception Services are looking for an enthusiastic, confident and committed individual to join their reception team to provide a wide range of administrative and clerical duties.
We will give you:
* The chance to make a difference to people in our local communities;
* Support of a wider team of peers and colleagues;
* Dedicated wellbeing programme.
The post covers a vary of sites, across different working hours and shift patterns, please enquire for details of shift and working patterns.
This post is for a Receptionist to cover busy reception desks meeting & greeting patients to the centres and being the main point of call for any building issues.
Previous applicants need not apply
Main duties of the job
You will provide an accurate, confidential, comprehensive and efficient clerical service to support tenants, ensuring priorities, deadlines and queries are always dealt with correctly and efficiently.
You will work on reception for the building to support all tenants including arriving patients & booking appointments, logging faults, monitoring the car park, making room bookings.
About us
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we\'re always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading.
You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
Person Specification
Qualifications
* Education to GCSE level or equivalent including Mathematics and English
* Must have good level of general education
* Customer Service Training
Knowledge, Training & Experience
* Customer care, dealing with challenging behaviour.
* Previous 1 year's reception experience or equivalent
* Basic IT skills including Microsoft packages.
* Evidence of working in a customer focused environment
* Operate a switchboard/handle patient calls
* General knowledge of a room booking system
* Work on NHS clinical systems
Skills & Abilities
* Ability to recognise & manage challenging situations
* Ability to work as a part of a team and capable of working unsupervised.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Northern Care Alliance NHS Foundation Trust
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