Job Title: Technical Support (Mechanical)
Reports To: Mechanical Technical Specialist
Purpose of the Role
The purpose of the Technical Support (Mechanical) role is to assist the Technical Specialist in delivering all technical and compliance responsibilities, with a focus on mechanical systems and assets. This includes supporting day-to-day operations, maintenance activities, statutory compliance, technical issue resolution, and contractor coordination.
Key Responsibilities
* Assist in meeting technical and statutory compliance requirements, including but not limited to: pressure systems, water hygiene (L8), F-Gas, and medical gases.
* Coordinate inspections, scheduled maintenance, and remedial works in accordance with relevant regulations and Written Schemes of Examination.
* Serve as an Authorised Person (AP) for pressure systems, managing safe isolations and system shutdowns as required.
* Support operational responsibilities for boiler and steam-generating plant systems.
* Oversee and coordinate third-party mechanical contractors on-site, including water treatment, HVAC, combustion, and refrigerant management services.
* Provide technical support to the operations team, addressing routine issues and escalating complex faults to senior technical staff.
* Assist in the preparation and maintenance of compliance reports, documentation, and technical logbooks to ensure audit readiness.
* Participate in compliance audits and site inspections as required.
* Support sustainability and energy efficiency initiatives in collaboration with environmental teams.
Accountabilities
* Responsible for the delivery of mechanical support services in line with statutory, contractual, and safety requirements.
* Reports directly to the Mechanical Technical Specialist or designated technical authority.
Education & Training
* Desirable: HNC or equivalent qualification in Mechanical Engineering.
* Alternative: Time-served engineering apprenticeship or substantial relevant experience.
* Technical qualifications and certifications in relevant areas such as:
o Pressure Systems (AP)
o Boiler Operation Accreditation Scheme (BOAS)
o Legionella (L8) awareness
o HVAC systems
Experience:
* Demonstrated experience managing isolations and mechanical works on pressure systems.
* Background in technical roles with mechanical responsibilities.
* Strong problem-solving and analytical skills.
Desirable:
* Experience in critical or regulated environments (e.g., pharmaceuticals, healthcare, data centres).
* Involvement in RCA and CAPA investigations.
* Experience assessing and appointing individuals for mechanical competencies.
Skills & Attributes
* Strong communication skills, both written and verbal.
* Client- and service-oriented, with a professional and confident approach.
* Highly organised with the ability to prioritise workload in a dynamic, high-pressure environment.
* Self-motivated, proactive, and committed to high standards of work and integrity.
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