Join us, be part of more.
We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that’s energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion and more potential. That’s why working here is #MoreThanACareer. We do energy differently – we do it all. We make it, store it, move it, sell it and mend it.
About your team:
At Centrica Energy, our mission is to move it.
We’re energy movers by nature. We’re a global renewable energy trading company which helps move energy from source to use – powering businesses, homes, and societies as they transition to a new sustainable energy future. If the idea of working to create a sustainable energy future also moves you, we may very well be the right place for you.
Join a team that keeps critical systems running smoothly and ensures operational excellence. As a Site Reliability Engineer, you’ll play a key role in safeguarding performance, minimizing downtime, and driving improvements that make a real impact. If you thrive in a fast-paced environment and enjoy bridging technical expertise with business needs, this is your opportunity to make reliability your mission.
About the Role
In this role, you will be responsible for maintaining the stability and reliability of essential systems within RET&O Operations. You’ll focus on proactive monitoring, rapid incident response, and continuous process optimization to enhance service quality. Acting as a key link between technical teams and stakeholders, you’ll ensure operational processes run efficiently and effectively.
Your key responsibilities will be to:
1. Monitor system health and performance using operational dashboards and tools.
2. Respond to incidents, perform root cause analysis, and implement corrective actions.
3. Collaborate with service owners to improve reliability and reduce operational risk.
4. Maintain and optimize operational processes, including change and incident management.
5. Drive automation initiatives to reduce manual tasks and improve efficiency.
6. Document operational procedures and ensure compliance with standards.
7. Provide insights and reporting on reliability metrics and trends.
About You
You are proactive, detail-oriented, and passionate about operational excellence. You thrive in dynamic environments and enjoy working with cross-functional teams to deliver reliability-driven outcomes. Your focus on continuous improvement and ability to adapt quickly make you an ideal fit for this role. You bring hands‑on IT experience and understand how modern systems, interfaces, and operational technologies behave under real-world conditions.
We are looking for someone with:
8. Strong analytical and problem-solving skills.
9. A background in IT operations, system administration, application support, or other relevant IT disciplines.
10. Experience with monitoring tools and operational dashboards.
11. Knowledge of incident and change management processes.
12. Understanding of system integrations, data flows, APIs, or operational system dependencies.
13. Ability to collaborate effectively with technical and business stakeholders.
14. Familiarity with automation tools and initiatives as well as ITIL processes.
15. Excellent communication and documentation skills.
16. Comfortable working under pressure in fast-paced environments.
About Centrica Energy
Centrica Energy is a leading energy trading company, powering the transition to a sustainable future. We operate in global energy markets, managing complex trading portfolios and delivering innovative solutions to meet evolving market demands. As an employer, we offer a collaborative, inclusive environment where your ideas drive real impact. Join us and be part of shaping the future of energy.