Sales Administrator / Internal Sales Executive Location: Stourbridge (On-site with free parking) Contract: Permanent, Full Time Salary: Up to £30,000 per annum based on experience Hours: 37 hours per week About the Role Are client is seeking a focused and enthusiastic Sales Administrator / Internal Sales Executive to join their team in Stourbridge. This is an exciting opportunity for a motivated individual with previous sales administration or internal sales experience to play a key role in supporting our sales function and delivering exceptional customer service. The successful candidate will be responsible for managing inbound enquiries, generating and following up quotations, processing customer orders, and identifying sales opportunities through effective customer engagement. Key Responsibilities * Answer sales and customer service telephone enquiries. * Respond to and follow up on enquiries received via the company website, email, telephone, and live chat. * Prepare, issue, and follow up customer quotations. * Resolve customer service queries and issues efficiently. * Ensure live chat enquiries are managed during business opening hours. * Process customer purchase orders accurately and efficiently. * Liaise with internal departments to ensure orders are delivered on time. * Develop a thorough understanding of company products and services. * Advise customers on suitable produc...