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Housing Manager - Supported Housing Charity, Woking
Location: Woking, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views: 2
Posted: 31.05.2025
Expiry Date: 15.07.2025
Job Description:
Our client is a small Supported Housing charity for Veterans. The charity has embarked on a Change Programme across its operations, making it an exciting time to join and add value as a Housing Manager.
Job purpose
Responsible to the Head of Housing for leading and managing the Housing Team in providing tenancy management services.
Ensure delivery of a customer-focused housing service to ex-Service personnel and their dependents, with tenants actively engaged in decisions affecting service delivery.
Implement and monitor Health and Safety policies across housing services to ensure safety and compliance with legislation.
Report on performance outcomes and key performance indicators regularly.
Manage day-to-day property and tenancy service expenditures within budget.
Collaborate effectively across teams to support the charitable objects through housing management.
Key Accountabilities
* Staff Management
* Property Management
* Lettings, allocations, and voids management
* Tenancy management, rent arrears, and enforcement
* Tenant participation and engagement
* Financial management and control
* Quality and regulatory compliance
* Health and Safety
* Equality and diversity
Person Specification
Extensive housing management experience, preferably with local authorities or housing associations, especially in property and asset management.
Experience managing staff.
Experience in performance monitoring related to housing management KPIs.
Knowledge of issues facing the ex-Service community, particularly Veterans with support needs.
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