BelongWithUs Come and join us as a service and people focussed Credit Controller to join our friendly Credit Services team. The Role: As a Credit Controller, you will manage the collection of any outstanding debt to the business and minimise any risk or bad debt. The Credit Controller will liaise with customers internally and externally in resolution of debt and invoice disputes, review credit limits in line with both spend and risk. As a credit controller you will be part of a supportive team and have the help and support of others. Were sure youll have some fun along the way too! Key Responsibilities To ensure debts are collected when falling due. To ensure all outstanding invoice queries are resolved and collected expediently by liaising with the Branch and/or customer and that all relevant resolutions are documented To ensure that any high-risk accounts are brought to the attention of your line Manager. Review of accounts that have exceeded credit limits, where appropriate liaise with senior staff. To identify key issues, such as recurring disputes, recommend resolution and implement. You: Youll live and breathe our Customer First ethos, with an innovative and agile approach to problem-solving. Youll enjoy working collaboratively with the wider Finance team and youll be committed to acting with integrity and honesty in everything you do. Skills and competencies Previous experience working within Credit Control. Superb communications skills both written and verbal. Excellent excel and word knowledge required. Good time management, planning & organisational skills. Enthusiastic, with a willingness to help those around you. Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! Were proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and were super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Bonus Discounts, savings and cash back at numerous retailers Life assurance Extended family policy including maternity, paternity, additional annual leave and more Mental Health First Aiders and Employee Assistance Programme, we look out for each other Complete induction and a company that lets you grow and encourages development Financial education and loans Flexible working options A business striving to create an environment of inclusion so everyone can be their true self And more! BelongWithUs Were passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We dont want you to fit our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.