Independent Living Advisor
Salary: £33,634.43 per annum
Contract: Permanent, Full Time
Location: Hybrid working with a weekly presence in our Boston office with regular travel in the community
Your week: 36.25 hours (Monday to Friday 8:45am – 5:00pm with a 1-hour break)
Snapshot of Your Role
Support customers to live safely and independently at home through personalised, person‑centred assessments.
Recommend and arrange minor adaptations (e.g. grab rails, steps) to reduce risk and prevent falls.
Provide clear advice on independent living solutions, assistive technology, and accident prevention.
Signpost and refer customers to internal services, local authorities, health partners, and voluntary organisations.
Advise on and help access financial support, grants, and welfare or hardship funding where appropriate.
Manage a varied caseload, maintaining accurate records and evidencing outcomes and value for money.
Work closely and build strong relationships with customers, families, contractors, and partner agencies across local areas.
WhatWe’reLooking For
* Experience of completing person‑centred assessments and offering advice and support to customers.
* Demonstrate confident and competent use of digital devices (smart phones, tablets, laptops, etc.), applications, ICT software and systems e.g., Microsoft Office.
* Strong administrative skills to maintain accurate customer records.
* Experience working both independently and as part of a team.
* Ability to plan and manage workload with minimal supervision.
* Understanding of GDPR and customer confidentiality.
A full UK driving license is essential for this role.
This position requires an Enhanced with Barred Lists DBS check.
Important – We do not provide visa sponsorship; you must be eligible to work in the UK and provide Right to Work evidence.
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