Step into the world of network engineering with Haven. As a Junior Network Engineer, you'll join our growing Digital team and help maintain, support and improve our network infrastructure across all parks and offices.
Responsibilities
* Support day-to-day network operations and monitoring across Haven's sites.
* Assist with troubleshooting, maintenance and upgrades for LAN, WAN, and wireless networks.
* Respond to network incidents and service requests, escalating where needed.
* Help maintain accurate network documentation and configuration records.
* Ensure compliance with security policies and best practice.
* Take part in network projects, learning from senior engineers and gaining hands‑on experience with modern technologies.
Qualifications
* Basic experience in a network support or engineering role (internships or placements welcome).
* Basic understanding of LAN/WAN, VLAN, VPN and wireless networking.
* Familiarity with routing and switching (Cisco, HP or similar).
* Awareness of network security principles (firewalls, IDS/IPS, NAC).
* Excellent troubleshooting and problem‑solving skills.
* Team player with a proactive and customer‑focused approach.
* Certifications such as CCNA or Network+ are desirable but not essential.
Work location & model
Our Support Centre is in Hemel Hempstead Herts. We operate a hybrid working model and have 700 team members across the support centre.
Company culture
At Haven, we're one great team, united by our passion for creating amazing experiences for our guests and our people. You'll have access to training, mentoring, and opportunities to grow your career in a supportive, forward‑thinking environment.
Recruitment process
The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.
Diversity & Inclusion
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part‑time or a job‐share.
Benefits
* 20% discount on both Haven and Warner Hotels holiday for you, family and friends
* Comprehensive wellbeing support
* Access to the Bourne Leisure corporate box at the O2 Arena, London
* Exclusive discounts with corporate partners
* Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees
* Enhanced family friendly policies and pay (eligibility criteria applied)
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