PA - Legal - Private Client
Full Time - onsite, Epsom Based 9am - 5.30pm
Salary - GBP30- GBP32k
The prime role of the PA is to provide direct support to the Private Client Team
Job details
Key tasks, duties and quality standards
Prepare correspondence and documents through audio-typing and word processing
Administer filing which will include daily filing and the opening, closing, storage and retrieval of client files in accordance with the detailed procedures contained in the office manual
Prepare mail and enclosures for dispatch
Arrange for all copying to be done if an Office Assistant is not available to undertake the task
Make appointments, arrange meetings and maintain an up-to-date diary for their fee earners.
Prepare the conference room for meetings as necessary and for the tidying and clearance of the room at the end of the meeting
Provide refreshments when asked to do so
Provide support to other secretaries as required
Provide guidance to junior and temporary secretaries when required to do so
Attend to clients both in person and on the telephone and to provide such support in a professional and friendly manner in keeping with the firms standards for client care
Undertake any specific training when required to do so and overall to have a responsibility towards self-development
Ensure the confidentiality of all the Firms and clients documentation and information
Undertake on-line form filling requirements
Operate the firms case management system
Maintain or improve on the current standards of document presentation
Consider improvements to the efficiency of the department
Undertake other duties as required from time to time
To be successful in this role, we are seeking the following:
Qualifications
Good general level of education and fast touch-typing skills
Essential personal qualities, skills and abilities
Substantial previous legal secretarial experience including at least 2 years experience in the specialist area
Advanced IT skills in relevant packages
Keeps up with fee earners work production
High accuracy levels
Communicates professionally with clients both on the telephone and personally
Provides good customer care
Demonstrates a pro-active approach to work and clients
Progresses client matters without supervision and in the absence of fee-earners
Takes on other tasks
Demonstrates ability and willingness to work to deadlines, to cope under pressure, use initiative, prioritise workloads effectively, work as part of a team
Demonstrates clear commitment to the firm and a genuine interest in legal work
Has a good attendance record year on year
Demonstrates a positive attitude, well-developed interpersonal, social and communication skills including an appreciation of the vulnerability of some of the clients, both generally and also specifically at distressing times
Desirable knowledge, skills and competencies
Prior knowledge of Practice Evolve or other case management systems
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