Are you a proven closer who thrives on building and converting your own sales pipeline in the digital customer experience space?
Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.
As a key member of the Commercial team, you'll drive the entire sales journey—from identifying high-potential opportunities to negotiating and closing transformational deals with major brands. You'll represent our clients cutting-edge digital customer experience solutions that are reshaping how companies engage with their customers.
We're seeking a strategic, results-driven dealmaker ready to make a significant impact on our growth trajectory.
Your Impact
* Strategic Lead Generation: Develop and qualify high-value opportunities within retail and adjacent sectors
* End-to-End Sales Leadership: Own the complete sales cycle from prospecting through to contract closure
* Client-Centric Strategy: Collaborate with cross-functional teams to craft tailored sales approaches and compelling value propositions
* Executive Relationship Building: Establish and cultivate trusted partnerships with senior decision-makers and C-suite executives
* Consultative Solution Selling: Partner with solutions specialists to design and present customised, high-impact proposals
* Complex Deal Navigation: Confidently structure and negotiate sophisticated agreements that deliver mutual value
* Pipeline Management: Maintain precise forecasting with a well-qualified, accurately staged sales pipeline
* Market Expansion: Spearhead our growth across the retail sector and broader digital CX marketplace
Your Expertise
* Proven success in B2B sales within digital services, CX technology, SaaS, or transformation consulting
* Demonstrated ability to close high-value, multi-stakeholder enterprise deals
* Working for a BPO would also be desirable
* Exceptional commercial acumen with the ability to translate complex business challenges into compelling solution narratives
* Deep understanding of customer experience ecosystems and the technologies driving innovation—including CRM, automation, and omnichannel service delivery
* Thrives in fast-paced, high-growth environments with the resilience to exceed ambitious targets