Under the direction of the ESR Workstructures & Systems Manager, the postholder will support a range of ESR and workforce administration tasks, including: Running and saving a set of predefined weekly workforce reports for review by the wider ESR & Pay Services team. Reviewing the Vacancy inbox, assessing available FTE, and adding position numbers to straightforward vacancies before progressing them to the next stage; referring more complex cases to the ESR W&S Manager. Providing managers with general support on eforms and escalating more complex queries to the ESR W&S Manager. Liaising with staff, managers, Payroll colleagues, and the Smartcard team to address general Smartcard linking and access issues.
Updating or adding locations within ESR as required. Removing positions following the quarterly Workstructure review. Enddating Organisations in ESR upon request. Assisting with the quarterly bank not worked data cleanse.
Supporting the processing of establishment variation requests, including updates to budgeted FTE within ESR. Assisting with the creation of new ESR positions. Supporting bulk Management of Change activity by preparing individual employee records for personal files and audit purposes. Contacting managers when supervisors leave to request replacement details and updating the Supervisor and eforms structures accordingly.
Maintaining high levels of accuracy when using ESR, reporting and helping resolve any data errors identified. Developing an understanding of ESRs broader context, including Payroll deadlines and the interdependencies between ESR modules and teams. Promoting ESR as the authoritative workforce information system and supporting managers in its effective use. Representing the department as an efficient, customerfocused service when dealing with employees, managers, and external organisations