Scheduler
Oldham
A fantastic opportunity to work with a well established, Fire & Security firm, with a large range of customers ranging from Commercial, Domestic & Industrial sites. My client is eager to welcome a new, experienced Scheduler into the fold.
£26,000
Full time permanent role | Mon – Friday | 8.30m-5pm | 23 days' holiday excluding bank holidays, increasing up to 25
Main Responsibilities
* Create weekly workloads and routes for the engineers.
* Ensure engineers have adequate work load for their days, including when jobs fail.
* Orders stock which is required for bespoke pre-booked jobs.
* Arranges engineers stock collection so they have a float of stock which is generally required.
* Relay with the clients on booked work.
* Ensures workload scheduled into the diary is planned by Action Due date / client requested.
* Accountable for handling initial telephone inquiries for clients and engineers.
Knowledge and Experiences
* Previous experience managing and planning engineer's workload is essential
* Previous experience of using a CRMS, CASH especially would be advantageous
* Knowledge of working within the fire and security industry would be preferred
1. Communication and interpersonal skills, including good customer servi...