Full time but part time will be considered.
Workspace
On-Site
About the Role
We have an exciting opportunity for a Lead Technician to join our fleet and workshop team at our Hurricane Way depot. If you are a problem solver, detail-oriented, and thrive in a fast-paced environment, we would love to hear from you.
This role is a senior technical position responsible for delivering complex diagnostics, inspections, preventative maintenance, and repairs across a wide range of vehicles, plant, and specialist equipment. Acting as the workshop’s technical authority, you’ll independently manage and prioritise workloads to meet statutory obligations and operational demand, ensuring all assets are safe, compliant, and certified for use. You’ll make critical safety decisions, respond to emergency breakdowns including out-of-hours callouts, and maintain rigorous standards of documentation, legislation compliance, and audit accuracy. The role also includes managing parts and consumables, supporting corporate safety through PAT and equipment inspections, identifying trends or risks, and escalating high-impact issues where required. This is a key position for someone who thrives on responsibility, precision, and keeping essential services moving.
The ideal candidate will hold a full UK driving licence and a minimum Level 2 City & Guilds (or equivalent) qualification in mechanical, horticultural, or engineering disciplines, with Level 3 desirable. They’ll bring strong practical experience and advanced knowledge of maintaining and repairing vehicles, plant, and horticultural equipment, including commercial grounds and streets machinery. They’ll have a solid understanding of PUWER, LOLER, and safe systems of work, along with experience in a senior or lead technician role. Skilled in problem-solving and collaboration, they’ll provide clear technical guidance, communicate effectively, and maintain accurate records. They’ll be confident assessing repairs, preparing estimates, selecting parts, and working under pressure to meet operational and statutory deadlines. With excellent attention to detail, sound judgement, and a dependable work ethic, they’ll work well both independently and as part of a team. Practical abilities in welding, hydraulics, and fabrication, physical capability for manual handling, and a flexible approach to supporting wider service needs will complete their profile.
Why Choose Us?
* Living Wage Employer
* Cycle to Work Scheme
* Supportive and inclusive environment and culture
* Employee Assistant Support and Occupational Health
* Commitment to learning and development
* 25 days annual leave, rising by a day each year until 30 days is reached. Plus 8 bank holidays and a Christmas shut down period.
This role is for 37 hours per week, but to ensure flexibility and promote an inclusive workplace part time hours or a job share agreement will be considered.
Closing Date: Sunday 8th March 2026 – please note this vacancy may close earlier if a high number of applications have been received.
Please note if you have not heard from us within 2 weeks of the closing date, your application has been unsuccessful.
Requirements
Hold a full UK driving licence, with the ability to tow.
Hold a City & Guilds Level 2 qualification (minimum) or equivalent in mechanical, horticultural, or engineering disciplines, with Level 3 or equivalent desirable, supported by relevant practical experience.
Have previous experience in a senior or lead technician role, or in a similar environment involving vehicle, plant, or equipment maintenance.
About the Company
Responsible for key operational delivery and maintenance of Norwich city's streets, parks and properties by utilising all of the services that our environmental and building repairs teams have to offer.
We locally employ over 300 people with plans of continuous growth, aligned with high aspirations of excellent service delivery. Additionally, we also cater for various private businesses and residents across the city.
NCSL's mission is to deliver efficient and effective environmental and building maintenance services, always putting the customer first, protecting the quality of the environment while embracing our company values and behaviours to enhance the lives of the Norwich community.
Our aim is to create a more inclusive environment that truly balances purpose and culture; one that considers the impact of their decisions on the community and employees. We are passionate about the services we deliver and strive to have a work setting where our company values of accountability, respect and equality are at our core.
Our industry has traditionally attracted more men — and we’re changing that!
We actively encourage applications from women.
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