About The Running Horses
A historic, food-led country inn in the heart of Mickleham, The Running Horses is known for generous, seasonal cooking, a warm village welcome, and relaxed yet precise service. We host everything from lingering Sunday lunches and walkers dropping in, to private feasts and busy festive period. Little moments make the large impact here.
The Role
As a Waiter/Waitress, you'll deliver confident, personable service across our dining room, bar and garden spaces. You'll know the menu, read the room, and keep service flowing pairing friendly hospitality with sharp attention to detail.
Key Responsibilities
* Welcome every guest by name where possible, seating and first drinks.
* Guide guests through menus and specials; confidently answer questions on allergens and dietaries.
* Take orders accurately and pace courses smoothly with the pass.
* Deliver dishes and drinks with flair check back and resolve issues on the spot.
* Maintain immaculate sections: table standards, condiments, cutlery, glassware, and cleanliness.
* Run an efficient pass/host relationship at peak times; communicate clearly on timings
* Support bar and floor colleagues with tray service, coffee station and glass runs.
* Process payments, split bills and close off tables accurately.
* Follow all H&S and food safety procedures and cash/stock controls.
* Live our hospitality standards, proactive, warm, and guest-focused.
What You'll Bring
* Guest-first mindset with natural confidence and charm.
* Previous restaurant/pub floor experience (premium casual or above) is ideal.
* Strong product knowledge or appetite to learn (seasonal dishes, wine, beer & cocktails).
* Calm under pressure; organised, punctual and a team player.
* Clear communication, great body language, and attention to detail.
* Right to work in the UK and fluent spoken English.
Training & Tools
* Structured induction and on-the-job coaching.
* Menu, wine & beverage training; allergen & food safety refreshers
Progression
We promote from within. Strong performers can progress to Senior Waiter or Supervisor, with pathways into Management across the Little & Large Pub Company.
Perks
* Staff food on shift and generous team discounts across the group.
* Training, tastings and supplier visits where available.
* A supportive, ambitious team culture.
Hours
* Flexible shifts including evenings, weekends and key seasonal dates.
* Part-time and full-time roles available.
INDFOH