Neway are seeking a Homeless Prevention & Assessment Officer to join our client based with Wirral Council.
Client: Wirral Metropolitan Borough Council
Location: 2 Alice Square, Birkenhead, Merseyside, CH41 2YA
Contract Type: Temporary
Start Date: 13 October 2025
Hours: 36 per week
Pay Rate: £24.00 PAYE / £30.76 Umbrella
About the Role
Wirral Council is seeking a dedicated and experienced Homeless Prevention & Assessment Officer to join the Supported Housing & Homelessness team. This Band G role is vital in helping vulnerable individuals and families access safe, affordable, and sustainable accommodation.
You’ll deliver a professional Housing Options service, offering advice, support, and tailored interventions to prevent homelessness and support long-term housing stability.
Key Responsibilities
Provide housing advice in line with the 1996 Housing Act, Homelessness Act 2002, and Children’s Act 1989
Identify risks of homelessness and develop personalised prevention plans
Liaise with internal departments, health services, landlords, and support agencies
Assist clients with complex needs, including safeguarding referrals
Manage temporary accommodation placements and move-on strategies
Conduct home visits and housing surgeries across the borough
Prepare court documentation and represent clients in housing hearings
Assess and allocate Discretionary Housing Payments (DHP)
Maintain accurate records and ensure data protection compliance
Who We’re Looking For
Essential Experience & Skills:
Substantial experience in homelessness prevention and housing advice
Strong interviewing and negotiation skills
Experience working with vulnerable groups and safeguarding procedures
Ability to manage complex cases and deliver sensitive support
Confident in using IT systems and maintaining accurate records
Desirable Knowledge:
Understanding of welfare reforms, landlord/tenant law, and eviction processes
Knowledge of the social and financial impact of homelessness
Creative problem-solving and effective communication skills