Job overview
An exciting opportunity has arisen within the Knowsley Recovery Team to support the Team Manager and Clinical Leadership Team to deliver high quality safe and effective care to the residents of Knowsley.
This is a demanding and challenging role where, as a successful candidate, you will be required to demonstrate high levels of resilience, excellent problem solving and inter-personal skills as well as the ability to provide sound clinical and managerial support to team members.
The post holder will also demonstrate a passion for coaching leadership style, quality improvement and attitude which respects and values service users’ choice and works alongside them and their carers to ensure they are at the centre of care planning.
This post is subject to an enhanced check with adults barred listDisclosure and Barring Service (DBS) Check.
Main duties of the job
The post holder will assist the Clinical Team Manager in supporting junior staff members and supporting service users within the Knowsley area.
Professional responsibility for the Community Mental Health Team and in the setting and adhering to the overall standards, which will include assessment of need and delivery of care within the context of Effective Care Coordination.
The post holder will demonstrate an attitude which respects and values service users’ and their carers.
The post holder will embrace the core values of the organisation and adopt the principles of Recovery.
Working for our organisation
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Detailed job description and main responsibilities
CLINICAL
Assist in the development and implementation of integrated care pathways, including appropriate service user referrals and models of care.
Participate in case supervision to monitor named primary nurses’ standards of service user care and documentation.
Give/receive regular clinical supervision as per Trust policy.
Ensure the clinical environment is conducive to promote service users health, safety and well-being, thereby preserving and respecting each service user’s personal dignity, privacy, religious and cultural beliefs.
Ensure record keeping is in accordance with Professional and Trust standards.
Ensure your safe management of medicines and adhere to safe practice and principles of administration in accordance with the NMC code of professional conduct and Trust Medicines Code.
Work in a professional and collaborative manner with the Multi-disciplinary team.
Participate and promote positive intra-agency working.
Participate in the referral process, including the assessment of such individuals in accordance with the agreed care pathway and the completion of quality reports where appropriate.
Responsible for the assessment of care needs and the development, implementation and evaluation of programmes of care without supervision and act as Care Coordinator as required.
Participate and assist in setting standards of service user care based on sound research findings.
Where indicated and following completion of the relevant training the practitioner will act as a non-medical prescriber, at all times working within their sphere of clinical competence.
Ensure that service users are cared for within the confines of their respective Mental Health Act status and adhere to the requirements of the MHA 1983 and the corresponding Code of Practice. This may include liaison with the home office for restricted service users
Ensure adherence and implementation of Effective Care Coordination.
Ensure that Trust policies and procedures are adhered to.
Assist in the development of local protocols to ensure a high standard of service delivery is achieved and maintained.
Support the process of staff participation in the formulation of new ideas/suggestions to improve service user care and service delivery.
Assist in the maintenance and updating of the unit’s equipment inventories and service schedules. Ensure regular servicing, maintenance, repair or replacement as required adhering to Health & Safety, COSHH and Medical Devices Agency regulations.
Ensure effective processes of communication are established, maintained and regularly evaluated within designated team.
Assist in the investigation of complaints and incidents at team level in accordance with Trust policy.
Participate in Serious Untoward Incident investigations/reviews as required
Co-ordinate utilities, equipment and services and report/refer issues to respective managers where necessary.
Provide relevant junior staff with the necessary management supervision regarding the co-ordination and delegation of duties, to ensure a comprehensive and consistent delivery of care is maintained.
Ensure that the nursing practice of the clinical area adheres to the Trust’s policies and procedures.
Participate in the managerial supervision.
Appropriate participation in managing performance of staff as required.
Appropriate participation in managing attendance of staff as required.
EDUCATION AND DEVELOPMENT
Ensure you have an up to date Individual Personal Appraisal and Personal Development Plan.
Demonstrate the acquisition and application of knowledge in line with current research and evidence-based practice.
Undertake training relevant to your role responsibilities and promote a positive learning environment.
Coordinate preceptorship and mentorship as required
Participate in regular supervision, engage in reflective practice and be committed to continued development.
Develop own skills and knowledge and contribute to the development of others.
RESEARCH AND AUDIT
Ensure your awareness of Clinical and Corporate Governance and the need for research-based practice.
Undertake and participate in appropriate audit, quality assurance programmes and research as directed
Person specification
QUALIFICATIONS
Essential criteria
1. Up to date Professional Registration (to be maintained), on the appropriate part of the NMC register and hold a current NMC registration
2. Assessor/Mentorship Training*
EXPERIENCE
Essential criteria
3. Experience of working in an acute environment.
4. Experience of mentorship, supervision and co-ordination of staff.
5. Experience of Care Planning process
6. Working in a multi-agency framework
7. Demonstrate a contribution to change management process
8. Experience in positive leadership of a team
9. Demonstrate experience of problem solving approaches
SKILLS
Essential criteria
10. Demonstrate sound leadership qualities and an understanding of management styles
11. Understanding of quality and change in the clinical setting
12. Ability to delegate and coordinate
13. Ability to work to deadlines
14. Ability to utilise Assessment skills and tools effectively
15. Ability to communicate in a variety of settings.
16. Ability to maintain accurate and up to date clinical records
17. Able to present factual information and refer questions to others where appropriate
18. Able to deal with sensitive issues with tact and diplomacy
19. Ability to develop effective interpersonal relationships with colleagues
20. Effective time & workload management
21. Ability to work to deadlines
22. Ability to identify and minimise risk effectively
23. IT skills
24. •Ability to travel in the course of performing duties.
KNOWLEDGE
Essential criteria
25. Recovery Model
26. Mental Health Act (1983)
27. Effective Care Coordination
28. Relevant National policies and guidance
29. Evidence based and reflective practice
30. Mental Capacity Act
31. Vulnerable Adults Procedure and Child Protection
32. Safety, Privacy and Dignity Guidelines
VALUES
Essential criteria
33. Continuous Improvement
34. Accountability
35. Respectfulness
36. Enthusiasm
37. Support
38. High professional standards
39. Responsive to service users
40. Engaging leadership style
41. Strong customer service belief
42. Transparency and honesty
43. Discreet
44. Change oriented
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